Er...
They have 40000 st so therefore 20000 odd tickets to sell each game on a normal basis, 17000 after the away team have theirs. We have only 6000 after the away team's allocation. It would therefore be fair to say they have far more staff to administrate the ticketing. Barber has alluded to the effort required to administrate this, remembering it's a cost to the club at a time when income is greatly diminished.
There's always winners and losers in ballots. I, like many are happy. frustrating as it is not to have full crowds, that the club are doing their best.
Anyway come Wednesday when my area drifts into T3 there'll be three tickets on the exchange for you to fight over.