[Albion] The now useless ticketing website

[GOM]

Our group has not had any problems buying tickets (so far) this season. What are we doing wrong ?

 

[Sue1983]

It must be your fault the rest of us are struggling to buy our tickets, it couldn't possibily be the crap ticketing site the club are now using

 

[Cowfold Seagull]

I won't know until it goes to general sale , but i'm so sorry to hear everyone's having a awful time making a telephone call , i will pray for world peace and this when i get a chance .

This is NSC mate, you should know by now that it's only trivial things that matter on here.

World peace is at the very bottom of the list.

 

[drew]

Picked up Arsenal and Liverpool tickets and selected seats.

Annoyingly, when allocating seats, always seems to reload after each seat is allocated rather than let you allocate all seats then reload page!!!

 

[Originunknown]

Yep, can't buy for our group when we should be able to.

Works now, all sorted. Not sure why it was giving errors earlier for the home games in December when assigning eligible owners.

 

[arewethereyet?]

Supporter services said in an email that they were having intermittent issues with ticketing which they are looking into but possibly due to the number of matches that went on sale at the same time. Have to say supporter services have been fantastic again in time to respond to my email and in sorting it out, they have even changed my seats that were eventually purchased to the ones that I had in my basket but could not buy.
I love this club

 

[Justice]

Supporter services said in an email that they were having intermittent issues with ticketing which they are looking into but possibly due to the number of matches that went on sale at the same time. Have to say supporter services have been fantastic again in time to respond to my email and in sorting it out, they have even changed my seats that were eventually purchased to the ones that I had in my basket but could not buy.
I love this club

I would love the club more if we played a game of football with 11 men on the pitch now and again

 

[Cowfold Seagull]

Supporter services said in an email that they were having intermittent issues with ticketing which they are looking into but possibly due to the number of matches that went on sale at the same time. Have to say supporter services have been fantastic again in time to respond to my email and in sorting it out, they have even changed my seats that were eventually purchased to the ones that I had in my basket but could not buy.
I love this club

Well yes, in all the years l have been supporting the Albion, l've never had any real issues with the Ticket Office either. Then again most of my transactions aren't done online, maybe that's the reason.

 

[Norman Potting]

To ensure a level playing field I think that we should all go back to the cheque/postal order and an s.a.e. system

In all seriousness my ticket buying friend (retired so can try from 0900) had problems this morning trying to get Sheffield Utd and Villa tickets, fortunately got them in the end. To my delight the Norwich tickets I purchased in the last round of sales finally arrived as traditional paper ones in the post today. Had lots of hassle trying to get them online and, when I did for reasons unknown, the emails with the "paperless" tickets failed to arrive despite numerous phone calls and emails and attempts by the long suffering ticket office staff to get their ticket system to co-operate.