I'll add to the mix that I don't like filling in forms at the best of times and so to have someone say "sign here, here and here... right you're done" is very attractive to me.
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This is why I went to a broker, having already found the deal we liked/wanted . . . With nearly 75% capital in the gaff it really was a doddle . . .lzy c*** still piled a shit load of paper work on us and hoops to jump through.
I put them in the same bracket as football agents, anything agents really. And consultants!
I can see the advantage if you're a self employed used toilet roll salesman with a straw house on a flood plain who needs a special deal. . . . But otherwise . . . Tinterweb