[Albion] Supporter Services

[Tim Over Whelmed]

I see some negativity on here regarding Support Services. I must have a different number I call or really strike lucky as every time I've had dealings with them they've been helpful, informative and solved whatever problem I've had. Premier League service guys, thank you!

 

[BNthree]

Pretty sure nearly all mention of them I've seen on here, after someone has actually had dealings with them, is positive. They do a great job.

 

[dazzer6666]

I see some negativity on here regarding Support Services. I must have a different number I call or really strike lucky as every time I've had dealings with them they've been helpful, informative and solved whatever problem I've had. Premier League service guys, thank you!

Not seen it but would be surprised - never anything other than helpful and responsive in my experience. In fact, a lot of the 'club negativity' would be avoided if people used them more.

 

[Wozza]

Always been great to me.

 

[Is it PotG?]

Seem to have it all down to a T imho.

 

[WilburySeagull]

Always helpful to me when they can be.

 

[ManOfSussex]

They've always been brilliant in my dealings with them. Last season when I somehow managed to lose my season ticket card on the way to the Palace game, they really came good in a crisis.

I was even inclined earlier this season to email Paul Barber personally to sing their praises, to which he replied and CC'd them in, due to them leaving a goodie bag (Scarf, birthday card, and fixture card) on my seat on my birthday.

 

[Tim Over Whelmed]

Interesting first responses and maybe I'm going senile, I thought there was a good few on here who had encountered problems, glad to hear that it's not so.

 

[BNthree]

Interesting first responses and maybe I'm going senile, I thought there was a good few on here who had encountered problems, glad to hear that it's not so.

Think there are a tiny minority of VERY vocal moaners but most people don't share that view.

 

[Paul Reids Sock]

Dealt with them today in fact. I have never had a problem and they are bloody brilliant, It is usually me being stupid rather than them and they are never anything but polite and helpful

 

[Hastings gull]

Dealt with them today in fact. I have never had a problem and they are bloody brilliant, It is usually me being stupid rather than them and they are never anything but polite and helpful

Exactly. After my hip op, they really went the extra mile -not literally -to help me. Other phone calls have similarly been met with willing assistance.

 

[Perkino]

I've never had to call them...what happens to you guys that means you have to call them so often

 

[Hastings gull]

I've never had to call them...what happens to you guys that means you have to call them so often

But I didn't say that I do call them often - probably 3 times in the last few years with a query about ticketing.

 

[Weststander]

Interesting first responses and maybe I'm going senile, I thought there was a good few on here who had encountered problems, glad to hear that it's not so.

There were critics, but they’re lying low.

 

[Ernest]

I see some negativity on here regarding Support Services. I must have a different number I call or really strike lucky as every time I've had dealings with them they've been helpful, informative and solved whatever problem I've had. Premier League service guys, thank you!

Now we know who Paul Barber is on NSC

 

[Justice]

Shocking service called them to have the new guy next to me removed to a new location simply because his mustard pullover offends me and he spends the 90 minutes on his phone checking the Spurs result, no help whatsoever

 

[Tim Over Whelmed]

Now we know who Paul Barber is on NSC

That's rubbish, Love Paul ... sorry, I meant Tim