Stop Moaning

[DJ Leon]

Question for you: wouldn't your ticket office find it a lot easier to cope in circumstances such as these if there was a proper priority system in place?

There is a priority system in place - it's called first come, first served. It is the easiest system to administer and our small ticket office is able to handle it.

I wish everyone would just accept the system and work with it.

 

[e77]

Usually first come first served is basically a level playing field (except for people living out of the country) but the Christmas post turned it into a lottery.

Add the fact it sounds like some of the applications were not processed in date order then in this instance the system didn't work that well.

 

[Wardy]

I actually got my Spurs tickets over the counter, but that is because I had the credit card I included on my application stolen so had to cancel the card. The ticket office were very good and agreed to hold the tickets if we were succesful with the aplication, I then went in and paid cash as the post was taking forever to send the new card. I could understand if the ticket office had just said that we hadnt been succesful with our application and sold them to someone else, but thanks to them for sorting the tickets out. I would have hated to miss out becuase some little scally wanted to steal a wallet for the sake of £20.

To me this is what makes our ticket office great. They could have just said to you, sorry mate but with this many applications we cannot do it. Instead they went out of their way to help. I am sure a lot of people have stories the same where the staff in either the ticket office or the shop have helped out. All the thanks that they get is to have people moan about them or even worse say that they bend the rules to suit themselves.