[Albion] Spurs - Sat 5th Feb 8pm

[Bold Seagull]

I wonder if because it's the upper tier whether Spurs said you either take the whole 9k or 5.7k - i.e. if you take the upper tier you have to take all of it or none of it.

I don't think we'd sell 9k, maybe 7k or something given how well tickets have sold.

 

[Uh_huh_him]

All I would say is that I think there are lots who want to go to away games, but demand often outstrips supply and the regulars often have the points to snap up the tickets (not saying this part is wrong). If it became apparent that more casual fans could attend a game like this then I can see why there would be more interest than the club would expect.

It's the rules that are wrong. The home club should always have to give the away club first dibs on their max allocation

Agree with this - You would think the Home club should be best placed to sell any unsold tickets.
This would have to be time limited obviously for the away club to assess demand from the first 3or 4 days of ticket sales.

 

[Mellor 3 Ward 4]

For whatever reason the supporter communication was not very good,

Agree

 

[Mellor 3 Ward 4]

I think the issue for me is the poor communication,

Yep.

 

[blockhseagull]

I wonder if because it's the upper tier whether Spurs said you either take the whole 9k or 5.7k - i.e. if you take the upper tier you have to take all of it or none of it.

I don't think we'd sell 9k, maybe 7k or something given how well tickets have sold.

I’d imagine that is exactly the case, segregation etc

 

[blockhseagull]

Easily sold 9000 brand new ground and all that this guy is starting to annoy me.

What guy ?

Barber ?

I’d very much doubt he is the person who made the call on this, we have a ticketing manager for a reason and I’d imagine this decision was theirs.

 

[Napper]

classic Barber.

Whats the saving ? 80k ?

Would of got close to 9k I think. Fans know this . Business men wouldnt

 

[Wozza]

I think people are forgetting how hard it usually is to get to see Brighton away - certainly a game in London. They're exclusively for STHers, unless you fiddle it.

I wouldn't be surprised if there's a core 2000 which go to every London away game. That's leaving scraps for everyone else.

So this is - or was - finally an opportunity for many fans to get to an away game, just up the road (not many teams closer), against a top-six team, in a fantastic 'new' stadium AND for reduced price.

If you have kids, it's extra appealing. Two adults could take two kids for free - all for half the price of a ticket to Hamilton. The musical, not Academicals.

Would like to think the club does actual research and, given TB's business, proper data modelling.... but who knows?

 

[Terry Butcher Tribute Act]

Not sure this is as big a deal as some are making out. It's always risky waiting to buy tickets as a sellout could happen anytime.

A simple apology for a not especially well worded initial press release about the allocation would suffice.

Sent from my SM-G998B using Tapatalk

 

[Jimmy Grimble]

Have the club acknowledged and apologised for the dismal communication on this?

This will have affected hundreds of fans, at a minimum.

 

[jackalbion]

Have the club acknowledged and apologised for the dismal communication on this?

This will have affected hundreds of fans, at a minimum.

Interesting they haven’t said anything on this, expect we’ll see a club statement tonight.

 

[Eric Youngs Contact Lens]

I am not bothered whether we would have sold 9k tickets or not. I am not bothered about having a dig at Paul Barber - I am a firm believer that he, and his teams, get far more right than wrong.
The approach of the Club, overly cautious or not is fine. The issue is the communication last week.
The club was keen to show how it would make tickets available to a far greater number than would normally be able to go. The most since our Wembley semi-final. Had they not, there would be no issue here. It is their judgement and money , and I guess they have far more stats/analysis to make the call on how many we could sell with little or no risk to leaving any unsold. I have no issue that they took a cautious approach. BUT, they got the communication wrong on this one. They don't need to explain why they made their decision, just acknowledge that the communication, well intended as it undoubtedly was, gave the wrong impression to a significant number of loyal fans who made decisions on the back of it, and have ended up very disappointed and hugely frustrated.

 

[chaileyjem]

Would of got close to 9k I think. Fans know this . Business men wouldnt

Well maybe but not the dozens of fans from NSC on this very thread! who posted for days last week pooh poohing the idea of anyone bothering with an 8pm kick off, and coping with rail replacement buses etc. and predicting poor take up.

 

[HalfaSeatOn]

Tier 1 for EPL and was holding back for ‘guests’. That worked out well.

 

[Kalimantan Gull]

I was astonished how few tickets were available when I bought my albion+ ticket this morning. There was so much complaining on here, on twitter and the like about the kick off time and how people 'were going to have to watch on TV instead' that I assumed the attendance would be way down.

Surely Barber and the team will have seen the same. Quite honestly there was so much whinging about the kick off time meaning people couldn't go, how could they not react to that and take a lower allocation?

 

[Wozza]

Surely Barber and the team will have seen the same. Quite honestly there was so much whinging about the kick off time meaning people couldn't go, how could they not react to that and take a lower allocation?

Well, the club usually says is wouldn't consider comments and sentiment on social media and messageboards to be representative of Albion fans...

 

[dazzer6666]

There are loads of posts in the first 10 pages of this thread saying there’s no way in the world we’ll sell 9k…….and now equally as many calling the club out for not taking the full allocation because we’d have sold it easily……

Can see both sides, but actually does look like pretty crap communication from the club as it did seem they were saying we had a 9k allocation. They must have known before today (ie whilst sales were still ST only) that they had taken a reduced allocation, and equally that many STHs would have been waiting to buy tickets for A+ members along with their own and now can’t go.

 

[Papa Lazarou]

I was astonished how few tickets were available when I bought my albion+ ticket this morning. There was so much complaining on here, on twitter and the like about the kick off time and how people 'were going to have to watch on TV instead' that I assumed the attendance would be way down.

Surely Barber and the team will have seen the same. Quite honestly there was so much whinging about the kick off time meaning people couldn't go, how could they not react to that and take a lower allocation?

The number people moaning about kickoff times, lack of train, tubes etc can't have helped. I wonder how many people sent Paul Barber strongly worded emails telling him that nobody would be buying tickets, and it's all his fault. Skip forward a few days...

 

[Eric Youngs Contact Lens]

I was astonished how few tickets were available when I bought my albion+ ticket this morning. There was so much complaining on here, on twitter and the like about the kick off time and how people 'were going to have to watch on TV instead' that I assumed the attendance would be way down.

Surely Barber and the team will have seen the same. Quite honestly there was so much whinging about the kick off time meaning people couldn't go, how could they not react to that and take a lower allocation?

But that's not what has irked most. That is a side show. The issue is that the Club suggested that there would be plenty of tickets for everyone by highlighting all the prioritisation process and how a much wider fanbase could access tickets. Additionally, the ticketing website showed what appeared to be unreleased blocks, reinforcing the notion that there were plenty of seats likely to be available, They haven't done it on purpose, but that suggestion has led to many in what would have been a priority segment, missing out..

 

[dazzer6666]

Interesting they haven’t said anything on this, expect we’ll see a club statement tonight.

They have, at midday

https://www.brightonandhovealbion.com/news/2451974/spurs-sold-out