Blue Valkyrie
Not seen such Bravery!
It was planned in the sense that Southern have a policy of not employing enough staff - in order to increase profits and boost bonuses.Yep I was right anything to hurt the public and spoil their enjoyment. People will blame the company but how much of it was planned so the company gets the blame
If they choose to treat their staff so shoddily that all goodwill to do voluntary overtime is lost, then all they have to do is recruit more staff. Which costs.