Someone else using your ST when you can't make it ... [Uh oh. Post 43]

[Steve in Japan]

If Barber is on the Albion Roar soon we could ask him

Ohhh.....

 

[Green Cross Code Man]

OK, so under the current system, I was able to 'give' (i.e. with no financial benefit to me, as I didn't charge anyone) our unused STH seats to friends in advance for a single match, as a favour. It actually cost me £10 (£5 x2) plus the time and petrol to get to the ticket office to get the ticket reprints. There was no 'abuse' involved, as I explained exactly what I was doing to the chap in the ticket office. But my friends benefited and enjoyed the match, the club was a tenner better off, and two seats that would otherwise have gone empty were occupied.
Under the new system that you describe, this will no longer be possible. I wouldn't have been able to get there in person on the day to arrange the reprint (if I had been able to I would have gone to the match myself!), so the seats would remain empty, and the club would have lost the tenner. Seems bonkers to me, or am I missing something?

It seems bonkers to me as well. I was injured recently and had a few weeks off work, I missed the Preston and wolves matches but gave, at no price, my tickets to friends who both enjoyed the matches, gave vocal support to the players and bought food and drink from the kiosk. If I was going against club policy, I am genuinely very sorry, but I would have never in a million years thought that would be the case.

The answer from insider, is to me, confusing. As it implies I would have to travel to Brighton from Eastbourne, on the day of the match that I couldn't go to because I was unwell? If I was well enough to travel, then I'd obviously go the game.

 

[Easy 10]

Reprints will only be available in person on the day
Matchday reprints will be £5 per ticket (paper) and with valid ID.

Can you clarify - by "in person", are you saying that the season ticket holder has to be there in person on the day, in order to get a £5 reprint of their ticket for someone ?

Or does the season ticket holder have to give you the name of the person who will be using their seat, and then that person turns up with ID (and £5) to get the reprint ?

 

[Sheebo]

Just pass the ****ing card onto someone you can trust and get it back in the 3days to 2week gap between the games - Jesus ****ing Christ.

And before anyone starts with the I live far away card - use the ****ing Royal Mail...

There I said it...

BTW I'm very much in the 'give the ticket to a family member or mate' if you can't make it crowd. I'd rather see my seat filled at no financial gain to myself then see another empty seat. Too many people don't bother for my liking. The club don't really care for this example as has been pointed out hey turn a blind eye to the official line of 'non-transferable'. I'm sure they'd also have someone there spending money who wouldn't have forked out for a match by match ticket - and may well return as a fully paying 'customer' if they like it.

This thread really is ****

 

[Sussexscots]

Just pass the ****ing card onto someone you can trust and get it back in the 3days to 2week gap between the games - Jesus ****ing Christ.

And before anyone starts with the I live far away card - use the ****ing Royal Mail...

There I said it...

BTW I'm very much in the 'give the ticket to a family member or mate' if you can't make it crowd. I'd rather see my seat filled at no financial gain to myself then see another empty seat. Too many people don't bother for my liking. The club don't really care for this example as has been pointed out hey turn a blind eye to the official line of 'non-transferable'. I'm sure they'd also have someone there spending money who wouldn't have forked out for a match by match ticket - and may well return as a fully paying 'customer' if they like it.

This thread really is ****

Absolutely this.

 

[dazzer6666]

Just pass the ****ing card onto someone you can trust and get it back in the 3days to 2week gap between the games - Jesus ****ing Christ.

And before anyone starts with the I live far away card - use the ****ing Royal Mail...

There I said it...

BTW I'm very much in the 'give the ticket to a family member or mate' if you can't make it crowd. I'd rather see my seat filled at no financial gain to myself then see another empty seat. Too many people don't bother for my liking. The club don't really care for this example as has been pointed out hey turn a blind eye to the official line of 'non-transferable'. I'm sure they'd also have someone there spending money who wouldn't have forked out for a match by match ticket - and may well return as a fully paying 'customer' if they like it.

This thread really is **** [emoji106]

Yup. Had to be said.

 

[Yes Chef]

This is the correct answer

 

[Green Cross Code Man]

Just pass the ****ing card onto someone you can trust and get it back in the 3days to 2week gap between the games - Jesus ****ing Christ.

And before anyone starts with the I live far away card - use the ****ing Royal Mail...

There I said it...

BTW I'm very much in the 'give the ticket to a family member or mate' if you can't make it crowd. I'd rather see my seat filled at no financial gain to myself then see another empty seat. Too many people don't bother for my liking. The club don't really care for this example as has been pointed out hey turn a blind eye to the official line of 'non-transferable'. I'm sure they'd also have someone there spending money who wouldn't have forked out for a match by match ticket - and may well return as a fully paying 'customer' if they like it.

This thread really is **** [emoji106]

OK mate, that's good advice.

 

[Stat Brother]

No one is sitting in my seat.

I've only just got my arsegroove back after it was defiled by a Samoan.

 

[Titanic]

No one is sitting in my seat.

I've only just got my arsegroove back after it was defiled by a Samoan.

What has your arse being defiled by a Samoan got to do with offering your season ticket to someone when you ca't make it?

 

[Steve in Japan]

No one is sitting in my seat.

I've only just got my arsegroove back after it was defiled by a Samoan.

really pleased to see that excellent word defile being given an airing. There's been too much besmirching and not enough defiling, in my view

 

[BensGrandad]

Can you clarify - by "in person", are you saying that the season ticket holder has to be there in person on the day, in order to get a £5 reprint of their ticket for someone ?

Or does the season ticket holder have to give you the name of the person who will be using their seat, and then that person turns up with ID (and £5) to get the reprint ?

I would have thought that was pretty obvious as if you can get there in person you, in 99% of the time, are going to attend the game so it means the person picking up the ticket must prove his identity, the club having been told it by the STH.

 

[Buzzer]

really pleased to see that excellent word defile being given an airing. There's been too much besmirching and not enough defiling, in my view

I was discussing with a couple of people a few weeks back that Barber letter to fans telling them not to besmirch the name of the club and we reckon that if anyone fancied setting up a Paul Barber parody account that 'Otto Von Besmirch' would make a great user name.

Re. the latest club missive, I do love this club and most of the time I'm a club-licker when it comes to how Barber runs it but sometimes that bloke seems to lose all sense of proportion. The vast majority of fans aren't trying to pull a fast one and in this instance just looking for a safe and easy way to let someone else use their tickets when they can't go. Rather than putting a stop this particular method immediately and with the threat of punishment, why not look at seeing with a few more controls in place whether it could form the basis of a viable ticket exchange?

 

[Whitechapel]

Sadly this thread has brought to the club's attention the fact that some are abusing a service by using it in a way it wasn't intended for. It's happened before: concession tickets being used by those over-age, tickets being sold on, ticket upgrades being over-used, supporters “holding” concession seats as cheap place holders, family stand seats being taken without children attending. All of those have resulted in changes to our policies and other fans are then inconvenienced. Again this will be the case as a result of what's been brought to light with this thread.

Moving forward, it will be club policy that:

No season ticket reprints will be done in advance
Reprints will only be available in person on the day
Matchday reprints will be £5 per ticket (paper) and with valid ID
Card reprints cost £15 per card for those that have permanently lost their cards

Also, we retain the right to refuse reprints, as these are at management discretion.

What absolute shite.

MoneyMoneyMoney. That's all that matters to the club.

 

[Deleted member 22389]

I was discussing with Bozza and edna krabappel a few weeks back that Barber letter to fans telling them not to besmirch the name of the club and we reckon that if anyone fancied setting up a Paul Barber parody account that 'Otto Von Besmirch' would make a great user name.

Re. the latest club missive, I do love this club and most of the time I'm a club-licker when it comes to how Barber runs it but sometimes that bloke seems to lose all sense of proportion. The vast majority of fans aren't trying to pull a fast one and in this instance just looking for a safe and easy way to let someone else use their tickets when they can't go. Rather than putting a stop this particular method immediately and with the threat of punishment, why not look at seeing with a few more controls in place whether it could form the basis of a viable ticket exchange?

Club should set up an official ticket exchange, so if you can't go you tick a box online and your seat gets sold. The club take some money, and you get some money back, it's a win win for all, and more importantly your seat gets filled. I have started a new job, and it's really effecting my ability to get to games at the moment, this would be ideal for me. I don't want to stop my season ticket either, but I don't want to start thinking I am wasting money either and then jack it in, the club loses more this way. I'm here to support the club, tony, however that reply from insider has really annoyed me. For the first time in my life I feel like a number and not a supporter after that.

 

[Stumpy Tim]

Hate to say it, but the club sound like a bunch of twunts on this one. How to turn off some of your best fans in one swoop. Great job Paul

 

[Neville's Breakfast]

Why ? That's exactly the point !

They've got my bank details, as I pay by Direct Debit. If they resold my seat, they could reimburse my £22 (or whatever an adult WSU seat works out at over a season), minus an admin charge. To keep it simple, they could stipulate that STH resales can only be for the original priceband (ie no concessions if its a resale on a full price STH adult ticket).

Where's the problem ?

Put another way: why should the club bother ? If one decides to buy a season ticket it works the same way as a railway season ticket. Use it or lose it.. I would suggest that anyone who is bothered when they don't use their season ticket shouldn't buy one in the first place. The purchase doesn't come with an entitlement for refund of unused games. On the contrary, the relatively cheap game by game price is offered precisely because it is a commitment to pay for all games.

 

[amexer]

Anybody can turn up buy a ticket on the day and club dont know who they are. It is a load of tosh to say club have to know who you are passing ticket to.

 

[Blue Valkyrie]

And suddenly a practice that should have been subtle and under the radar with blind eyes being turned is now under a massive spotlight.

Great.

 

[Easy 10]

Put another way: why should the club bother ? If one decides to buy a season ticket it works the same way as a railway season ticket. Use it or lose it.. I would suggest that anyone who is bothered when they don't use their season ticket shouldn't buy one in the first place. The purchase doesn't come with an entitlement for refund of unused games. On the contrary, the relatively cheap game by game price is offered precisely because it is a commitment to pay for all games.

Why should the club bother ?

Because they are making additional margin on the ticket
They are getting a punter through the gate who will (hopefully) spend a bit as well on the day
They are potentially getting someone there who could "get the bug" and start going regularly
They are filling what would have been an empty seat
They are keeping hold of STH's who may not want to commit any more if they might not be able to make *every* game

Look, I'm not particularly arsed about getting money back on the occasions I can't use my season ticket, as it IS pretty rare. I'll just pass it on to a mate for nothing, or for a couple of beers, as I'd rather it was used, and I'd rather it was used be someone I know because I can't be bothered with the FAFF of selling it on to a stranger. I'm not AFTER a refund.

But wouldn't it make sense for a simple system to be in place for STH's who perhaps quite often can't make games ? Circumstances can change during a season. Its not about getting the money back so much, its more about getting that seat filled - which at the moment, the club seem to be making as difficult as possible.

Plus the fact - aren't we all supposed to be CUSTOMERS these days ? Or is that only when it suits.