They need to tell us what it is, though, BEFORE we make decisions about whether or not we are going to buy season tickets for people who won't be able to get to every game.
Exactly.
I feel somewhat naive in assuming/trusting that what I considered to be fairly rudimentary services would come along with a season ticket purchase.
Like most, I'm sure, I don't even mind paying admin fees that will, in all likelihood, be far above the club's incurred cost for providing those services.
When are the first season ticket presentations?