[Albion] Season ticket not updateing in google wallet on android

[Questions]

Nokia
Good old Sussex by the Sea ringtone
Left back

 

[Green Cross Code Man]

Yes. I did that. And I get an error message.

Yes. I did that. It says 'error: you cannotdownlod this mobile ticket'. This is the message I get every time

Hmm, I would clear the data on the Google wallet. According to Google that will clear data stored except for cards and security info. Maybe that would help. I am very sorry my stupid advice caused a bigger problem.

 

[Peacehaven Wild Kids]

 

[Harry Wilson's tackle]

Hmm, I would clear the data on the Google wallet. According to Google that will clear data stored except for cards and security info. Maybe that would help. I am very sorry my stupid advice caused a bigger problem.

I'm not going to do anything else. I still have my parking tickets for the first 2 games and don't want to delete them as well. I have emailed supporter services so hopefully they can help. The bloody ticket should never have been in the archive anyway and on match day I'd struggle to find it so frankly deleting it is neither here nor there.

There are various messages on the club site saying there are various problems with google wallet. Hopefully the club can clear things tere end and email me a new bespoke download link, They hqd to do this last year.... <sigh>

But it is a pain they are not answering phone calls. I just went through the whole rigmanrole again and was told in the end they are too bust ro answer an more calls.

Bah humbug.

 

[Tom Hark Preston Park]

I'm not going to do anything else. I still have my parking tickets for the first 2 games and don't want to delete them as well. I have emailed supporter services so hopefully they can help. The bloody ticket should never have been in the archive anyway and on match day I'd struggle to find it so frankly deleting it is neither here nor there.

There are various messages on the club site saying there are various problems with google wallet. Hopefully the club can clear things tere end and email me a new bespoke download link, They hqd to do this last year.... <sigh>

But it is a pain they are not answering phone calls. I just went through the whole rigmanrole again and was told in the end they are too bust ro answer an more calls.

Bah humbug.

Like I said up top, don't fiddle with it, it'll only cause it to genuinely screw up instead of righting itself after they've run all of their background update processes

 

[Seaview Seagull]

Like I said up top, don't fiddle with it, it'll only cause it to genuinely screw up instead of righting itself after they've run all of their background update processes

No help for you now I'm afraid but all my group (3) had STs that archived at end of last season and then reappeared live on 1 August or thereabouts.

There is a message on the app news section saying how busy they are.

 

[Harry Wilson's tackle]

I managed to get into a phone queue. After 27 minutes they answered. They emailed me a direct link to download the season ticket. I pressed it and....go the same error message I had originally.

I am back in the queue.

<sigh>

 

[Tom Hark Preston Park]

I managed to get into a phone queue. After 27 minutes they answered. They emailed me a direct link to download the season ticket. I pressed it and....go the same error message I had originally.

I am back in the queue.

<sigh>

No fool like an old fool Harold. You think your ST issue is unique in some special way? It's Wednesday today. Half the ST fanbase will be manifesting similar crap temporary midweek issues. If it perseveres into saturday it becomes the club's issue, not yours. You're admission for the match you paid for is assured.
Chill

 

[Harry Wilson's tackle]

No fool like an old fool Harold. You think your ST issue is unique in some special way? It's Wednesday today. Half the ST fanbase will be manifesting similar crap temporary issues. If it perseveres into saturday it becomes the club's issue. Chill

Thanks.

No I didn't imagine my situation is unique at all.

I was hoping someone would be able to share a solution.

I has been known to happen.

 

[Tom Hark Preston Park]

Thanks.

No I didn't imagine my situation is unique at all.

I was hoping someone would be able to share a solution.

I has been known to happen.

Said it before, will keep saying it: the solution is to do absolutely nothing. Nada. Zilch. Step away from the ST

 

[portslade seagull]

Did you receive the email from the club. It shows you how to reload it

 

[Green Cross Code Man]

Said it before, will keep saying it: the solution is to do absolutely nothing. Nada. Zilch. Step away from the ST

That's not always the case though. Plenty of people have had to redownload tickets. Especially if the ticket is removed from the wallet. My ticket was removed from my wallet a few months ago and I clicked an old link to reinstate it, unfortunately there seems to be an extra issue for Harry with that method.

Agree with you though, the club will sort it.

 

[studio150]

Time to bring back the ST voucher books, solves these types of problems immediately.

 

[Harry Wilson's tackle]

Did you receive the email from the club. It shows you how to reload it

Yep.

It didn't work

We spoke again with an advisor. Apparently there is a problem and they are working on a solution and will phone me back later.

 

[thedonkeycentrehalf]

Yep.

It didn't work

We spoke again with an advisor. Apparently there is a problem and they are working on a solution and will phone me back later.

My son had the same issue yesterday so it is definitely not just you.

 

[schmunk]

Yep.

It didn't work

We spoke again with an advisor. Apparently there is a problem and they are working on a solution and will phone me back later.

 

[Harry Wilson's tackle]

See post 35, immediately above yours.

And wasn't it you who first suggested I delete the archive content?

 

[Green Cross Code Man]

See post 35, immediately above yours.

And wasn't it you who first suggested I delete the archive content?

Not that mug was me. Although when you said 'remove' I thought that would just put it back. Google hasn't consistency, I use keep notes all the time and delete means delete.

 

[schmunk]

See post 35, immediately above yours.

And wasn't it you who first suggested I delete the archive content?

[IMG.]maybe_the_problem_is_me?.gif[/IMG]

 

[Harry Wilson's tackle]

Well, I have sorted it but, bugger me, I don't understand how. My season ticket info in my BHA account lists my work email address (x@y.ac.uk). My google wallet indicates my private yahoo address. z@yahoo.com. This morning, my parking for ManU and Forest were in the google wallet associated with the yahoo email address. My season ticket was in an archive folder associated with this google wallet.

I wanted the season ticket in the same location as the parking tickets so I rather foolishly I deleted the season ticket, expecting it to reappear where it is supposed to be..

I tried to link my google wallet to my work email but can't work out how to do so. But I was given a prompt to activate my GMAIL email address to link to my google wallet. And without doing anything, if I open up the google wallet associated with this GMAIL email address, my season ticket showing the ManU game is now in there! Also there are a couple of expired parking tickets. However my parking for ManU and Forest are still in the google wallet associated with the yahoo email. Luckily I can flip between them.

If this is any help to anyone in a similar boat.....I'd be surprised. Neither Mrs T (who is techliterate) nor I can made head nor tail of it