Beach Hut
Brighton Bhuna Boy
My android phone still has Burnley, if nothing changes I will scream for a policeman
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[Albion] Season ticket not updated on mobile
- Thread starter Is it PotG?
- Start date
Easy 10
Brain dead MUG SHEEP
I struggle to see why some folk fret over a game that is over 4 days away. My sister texted me in a tizz over this exact issue.
If its still showing Burnley at 12pm on Saturday, then by all means start running around like your trousers are on fire. Otherwise - adopt a nonchalant shrug. Everything will be ok.
Promise x
If its still showing Burnley at 12pm on Saturday, then by all means start running around like your trousers are on fire. Otherwise - adopt a nonchalant shrug. Everything will be ok.
Promise x
Seagulls over Essex
New member
Glad it worked for you, didn't work for me unfortunately! however, Gabbafella's excellent instructions worked perfectly, thanks Gabbafella!
Villabrand
New member
- Oct 2, 2015
- 6
Excellent, thanks [MENTION=25308]Gabbafella[/MENTION] worked a treat!
Sent from my ONEPLUS A5010 using Tapatalk
Worked perfectly for android, cheers.
thanks Gabbafella, worked perfectly !!.
Did contact the club prior to the above solution, they did say the ticket will still work with the wrong past fixture it is just a "fancy feature".
Just didn't want it saying Burnley on it as I open it for obvious reasons.
Did contact the club prior to the above solution, they did say the ticket will still work with the wrong past fixture it is just a "fancy feature".
Just didn't want it saying Burnley on it as I open it for obvious reasons.
- Apr 19, 2018
- 2,128
That's giving me nightmares of being caught in a perpetual groundhog day loop of having to sit through that match over and over again.
Jam The Man
Well-known member
On my iPhone it was missing. Unhid the expired pass, drafted the screen down to refresh. Sorted.
Icy Gull
Back on the rollercoaster
- Jul 5, 2003
- 72,015
swindonseagull
Well-known member
Thats not really the point and a bit condecending......
If the club want to move ao a high tech ticketing system to stop us sharing then at least make sure it works.
nickbrighton
Well-known member
- Feb 19, 2016
- 2,122
i also wonder about these threads that seem to appear just after any home game ends and the ticket doesn't change to the next match instantly.
This has been occurring since the mobile tickets were introduced and is seen as a fault by some, when in reality (apart from a very very small number) the ticket updates sometime between the end of one game and the start of another. My ticket has changed from within a day of one match ending, to the morning of the next match, and all times between. I dont view this as an error, or something to call the club about, because it simply isnt an issue.
Goring-by-Seagull
Well-known member
- Jan 5, 2012
- 1,981
It DOES work though. How many threads have there been saying "my mobile ticket showed the wrong game and the turnstile didn't let me in"? I think it's zero.
Then how many threads have there been about people just worried about not being let in? Loads. Just people panicking then coming on here and scaremongering.
swindonseagull
Well-known member
Its not just the updating though, this time tickets have become expired and dissapeared from the wallet.
Goring-by-Seagull
Well-known member
- Jan 5, 2012
- 1,981
I only look at mine when I see something on here so have a look to see what mine says - and as it happens, my two turquoise tickets still show Burnley, and for some reason I also have 2 royal-blue tickets showing a game V Swansea in the wrong seats for September 2021! Where's the panic button?
Bob!
Coffee Buyer
- Jul 5, 2003
- 11,618
But this time they’ve actually disappeared of many many peoples phones. I couldn’t care less what game it says on there but it should actually be there. How many people aren’t on here or on Twitter are going to open their phones on Saturday and be unable to find their ST? Usual silence from the club over a system they told us would be simple and easy to use but has actually turned out to be shit. Someone should tell the club it’s ok to be wrong sometimes.
banjo
GOSBTS
Mine disappeared, went to wallet clicked (hide expired passes) to off. Ticket uploaded to wallet. If it shows an expired game tap it open click the 3 dots then auto update.
Exactly. Some people are more anxious than others. My friend's season ticket had vanished when he got to the turnstiles on Saturday, so soaked and huddled in the corner we had to figure out how to get it back (by going into the albion ticket site and faffing around for a bit). Frankly it's not good enough. If the club insist on us using this technology then it's got to work 100% of the time otherwise just give us the cards back and stick a photo on them if you must.
Beach Hut
Brighton Bhuna Boy
No need to scream for a policeman
nickbrighton
Well-known member
- Feb 19, 2016
- 2,122
Just a thought-my pass was showing Burnley yesterday, and i just left it as I always do and guess what-this morning its showing Aston Villa
Now I sometimes wonder how many of these "problems" aren't problems at all- if I had "panicked" and gone down the route of reuploading via the website 2 days ago , my ticket would probably have been refreshed with the next game thus apparently solving a problem,and proving that the whole sytstem isnt fit for purpose, however as I did nothing the system refreshed itself all on its own.
I am of the opinion that generally people think technology is about 5 years ahead of where it actually is. This system has best part of 26 000 tickets to update, and it probably does that a batch at a time, so some get refreshed very quickly. some take a while longer to get to. As soon as one person on here says-my ticket is wrong, a load of others look and see theirs not updated and then this whole -its broken thing starts, more people look, report its wrong, refresh their tickets and "solve" a problem that doesnt exist thus prompting more and more to do the same -
There are of course some instances where things do go wrong- but i expect the vast majority of those who say "ive fixed mine by doing ..." probably would , like me, found their ticket would have updated before the match anyway
Now I sometimes wonder how many of these "problems" aren't problems at all- if I had "panicked" and gone down the route of reuploading via the website 2 days ago , my ticket would probably have been refreshed with the next game thus apparently solving a problem,and proving that the whole sytstem isnt fit for purpose, however as I did nothing the system refreshed itself all on its own.
I am of the opinion that generally people think technology is about 5 years ahead of where it actually is. This system has best part of 26 000 tickets to update, and it probably does that a batch at a time, so some get refreshed very quickly. some take a while longer to get to. As soon as one person on here says-my ticket is wrong, a load of others look and see theirs not updated and then this whole -its broken thing starts, more people look, report its wrong, refresh their tickets and "solve" a problem that doesnt exist thus prompting more and more to do the same -
There are of course some instances where things do go wrong- but i expect the vast majority of those who say "ive fixed mine by doing ..." probably would , like me, found their ticket would have updated before the match anyway