dolphins
Well-known member
Please DM me all you glitches and issues, as we will formulate one long list to Neulion - plus any suggested enhancements, including the need for more "watch live" links across the site in match mode. Overall the web is a massive improvement, but streaming from varying degrees of stadia across Europe is NEVER easy. Most clubs don't bother for this very reason, but we would rather try, than not! Although uplink today has been fine, earlier issue was at iFollow HQ.
It goes like this. Club media team film and provide comms, uplink via ADI (who have high speed link in all EFL grounds), Neulion/iFollow pick up that link and stream live.
Similarly for audio comms. BBC Stream goes from ground to BBC Studio in Guildford. Then uplink via ISDN to Neulion/iFollow who stream out.
This thread should have decent info for you, but FWIW I don't think the issue is the stream to Neulion/iFollow, I think the issue is with their service/software. If it was a stream issue, we'd all get to the stream but it would buffer or whatever. The option to watch live is up and down depending on which way the wind blows, and most of us are getting at best a black screen and no connection to the stream.