Santander bank

[glasfryn]

any good
good experiences ,bad experiences

 

[Springal]

Crap. Crap customer services, poor website.

What product you looking at using from them though, as that may be more useful

 

[glasfryn]

Crap. Crap customer services, poor website.

What product you looking at using from them though, as that may be more useful

swapping our current account from co-op to santander it will be the only account and online

 

[kingcole]

Been with them for years and have had no need to interact with staff. They used to pay 3% interest for a £3 monthly account fee but this has halved and the fee is now a fiver. I can't get a better return on short term cash so it's still a yes from me.

They also give you cash back on many DD's which should still more than cover your account fee.

 

[pasty]

Been with them for years and have had no need to interact with staff. They used to pay 3% interest for a £3 monthly account fee but this has halved and the fee is now a fiver. I can't get a better return on short term cash so it's still a yes from me.

They also give you cash back on many DD's which should still more than cover your account fee.

This. Moved from Lloyds quite a few years ago, and not regretted it once. Do pretty much all my banking online and the mobile app is fine too.

 

[Shropshire Seagull]

Been with them for ~20 years [when they were Abbey] - never had any serious issues - joint account with missus - switched to the 1-2-3 a/c last year - better return on your cash than any ISA for £20k
Have regular saver accounts which are also one of the top interest payers currently.

Also use then for my business banking - all done online - moving money between accounts is a doddle and setting up faster payments or standing orders also very easy.

I have several other online accounts - Santander compares well with all of them - happy and no plans to switch away.

 

[LamieRobertson]

swapping our current account from co-op to santander it will be the only account and online

How come u r leaving the Co Op ..Ive banked with Smile for ages and never found them a problem

 

[Springal]

How come u r leaving the Co Op ..Ive banked with Smile for ages and never found them a problem

You literally get nothing do you. Also their situation as an organisation is not great.

http://www.thetimes.co.uk/article/co-op-bank-facing-risk-of-being-wound-down-76g9g2kp5
http://www.thisismoney.co.uk/money/...ng-op-Bank-set-report-heavy-losses-March.html

 

[LamieRobertson]

You literally get nothing do you. Also their situation as an organisation is not great.

http://www.thetimes.co.uk/article/co-op-bank-facing-risk-of-being-wound-down-76g9g2kp5
http://www.thisismoney.co.uk/money/...ng-op-Bank-set-report-heavy-losses-March.html

Ah I don't use them for investment purposes ..I find the website and app work well..yes there is some uncertainty in the background..but it's been like that for a while best of luck with your search

 

[Beach Hut]

Very good except any time you have human intervention with them at that point abjectly sh1te

 

[DarrenFreemansPerm]

We've got a Santander account, never had any issues. We make a few quid each month on DD's and savings. Website has always been user friendly.

 

[Foolg]

Another 123 account holder.

Was getting £700 odd quid a year interest from them, which covered my season ticket and some.

That's now halved (and £5 fee), but still works out about £400 a year which nobody else can match.

Went in a few days ago to get a new card sent out, was in and out in 5 minutes and card arrived 2 days later.

 

[BRIGHT ON Q]

Used them for years and would recommend although as the poster above says they have just slashed interest rates on the 1 2 3 account

 

[lizard]

Very happy to deal with you when considering saving with them, awkward and rude as hell afterwards, refused to allow me to draw out money without passport as identification, even though I had driving licence and several other proofs of address. Have since stopped banking with them and never will again.

 

[Murray 17]

My wife wrote a letter to them asking to cancel a Direct Debit. I handed it to a cashier, telling her what it was. They didn't cancel the DD. I then had a long email conversation with them, repeating myself several times. They did eventually cancel it and refund her.

With the 123 account, the cashback just covers the monthly fee, so any interest you get on your savings is 'profit', so to speak.

 

[Peteinblack]

Been with them (and Abbey previously) for over 25 years.

Always been happy with the service, both in their branches and online. Have got the 123 current account and a stocks-and-shares ISA with them.

Their website is very good - I can transfer money between accounts online easily, increase my overdraft instantly online, and add to or withdraw from my ISA: any withdrawal from my ISA is transferred to my 123 account within 3 working days at most, and sometimes the next day.

 

[Kalimantan Gull]

Just a bank innit

 

[Ludensian Gull]

Used them for years, never had any bother. Very good with us when we were a victim of Internet banking fraud about 10 years ago. Sorted it all out for us and received all our money back.

 

[Perfidious Albion]

I used to work for them, refused to move my personal account from the Co-Op, where I have been for donkeys years
The service has always been good at Co-Op, that matters most to me.

Santanda always good with products but service was in the toilet

 

[doogie004]

Used them for years and would recommend although as the poster above says they have just slashed interest rates on the 1 2 3 account

Money goes to money lol


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