removing trojans from laptop

[hitony]

Unfortunately you do get that on here, I sympathise with you, don't let them get under your skin, a sensible answer is not too much to ask.

In my experience I find the best thing to do is try turning it off an on again.

GENIUS!! 29 posts till we get a real sensible helpful reply

I might add I did find it very funny!!

 

[hitony]

A course of leeches will resolve this.

I'm not really into computers so where do I put the Leeches? on me or the laptop?

Any sensible answers would be appreciated

 

[Super Steve Earle]

Ironic that the first advertising banner on NSC when I opened it was for Norton. Then the third was for removal of Malware!

 

[Superphil]

Can't believe no-one has mentioned getting a Mac, as they don't have viruses or Trojans.

 

[BensGrandad]

Downloaded and ran the malwarebytes but is the premium that you pay $24.95 for worth the money? After scanning it said it had 848 objects so assumed that was faults. Any how no notice showing now so something has happened and cost me nothing.

 

[Superphil]

Downloaded and ran the malwarebytes but is the premium that you pay $24.95 for worth the money? After scanning it said it had 848 objects so assumed that was faults. Any how no notice showing now so something has happened and cost me nothing.

Assuming you do a lot of porn, torrent and illegal download sites, then it might be worth getting the paid for version, for most people I'd imagine the free one is more than thorough enough.

 

[BensGrandad]

Assuming you do a lot of porn, torrent and illegal download sites, then it might be worth getting the paid for version, for most people I'd imagine the free one is more than thorough enough.

Wouldnt know how to get them sothe free one it will be. Thanks.

 

[Dick Head]

Can't believe no-one has mentioned getting a Mac, as they don't have viruses or Trojans.

Oh, yes they do.

 

[Superphil]

Oh, yes they do.

Kind of, that was what was implied

 

[Pretty pink fairy]

Downloaded and ran the malwarebytes but is the premium that you pay $24.95 for worth the money? After scanning it said it had 848 objects so assumed that was faults. Any how no notice showing now so something has happened and cost me nothing.

just the 848 then
regards
DR

 

[BBassic]

I always recommend Avast Antivirus. Its free and really very good.

 

[Dick Head]

Kind of, that was what was implied

I see. Very good.

 

[Questions]

I have just opened my laptop and it came up with a critical message to contact Norton which I did and they said it has a trojan on it which is not a virus so want £169 to remove it for me, Any sensible advice would be welcome.

BG if this is the sort of stuff that you have downloaded and been caught out, dispose of your PC immediately .

 

[Carrot Cruncher]

This wouldn't happen in Germany...

 

[crabface]

Can't believe no-one has mentioned getting a Mac, as they don't have viruses or Trojans.

A common misconception, however Macs can be infected by viruses, trojans and Malware. They are just not as common.

 

[Superphil]

A common misconception, however Macs can be infected by viruses, trojans and Malware. They are just not as common.

Whoosh

 

[Icy Gull]

I did ask for sensible solutions but obviously that is beyond some people.

This is NSC and you were only expecting sensible responses?

 

[Tom Hark Preston Park]

 

[binky]

I have just opened my laptop and it came up with a critical message to contact Norton which I did and they said it has a trojan on it which is not a virus so want £169 to remove it for me, Any sensible advice would be welcome.

Restore your drive from the ghost image you took, (or return to your last safe restore point), and then reload your data from your overnight backup.
... You do have an overnight data backup?

 

[BensGrandad]

This is NSC and you were only expecting sensible responses?

You do get some serious answers if you ask a serious question in fact I had a very helpful pm from one person on this issue. However, there are certain people on here who think it is funny to take the p..s if somebody does not know an answer to something that they know. Sad really.