Queens Road Shop

[Westdene Wonder]

Its a must to have a shop in the town,there is no way i would travel out to Falmer to purchase a ticket,my problem is when phoning very slow response,last week stuck on one caller to to go for 12 mins,when eventually it was answered reason given was dealing with purchases in the shop,there should be some staff dealing with phone calls only.

 

[MissGull]

In my original post, I wasn't saying the shop should go, merely it's overstaffed for its sq ft.

 

[les dynam]

I find the Queens Road shop very handy for when i am in town. Glad it is there. A slice of the Albion in the city centre.

Is the correct answer. It's a shame though that they've stopped selling away tickets from there... for those of us who live and work in the city centre, it's a right hassle having to traipse up to Falmer on the train to sort away tickets.

 

[father_and_son]

Always been happy with the service in there. Only ever at the Amex on match days and only bothered with the stadium shop once because of queues/time to kick off/etc etc.

Like that the club has a shop in town and have spent a considerable amount of money in there over the last few years with never a complaint about service.

 

[HovaGirl]

In my original post, I wasn't saying the shop should go, merely it's overstaffed for its sq ft.

Different staff for different functions and specialities. A manager, one to do tickets at the back, one to print Albion shirts, cover for lunch/tea breaks. Sometimes it's busy, sometimes it's not. I've only ever seen about four in there, but I've never counted them. One left and went to the Amex but was replaced by another one, so they must think they need that many.

 

[hans kraay fan club]

Where does it say that all employees of the club have to be supporters? Surley most people with an unterest in the game would be at the Amex rather than listening on the radio in a shop?

.

Nowhere, and nobody is saying its a big deal, to be honest. Personally though, whether they're fans or otherwise, you would imagine they'd at least have an interest proffessionally in how the team were getting on.

 

[ali jenkins]

Nowhere, and nobody is saying its a big deal, to be honest. Personally though, whether they're fans or otherwise, you would imagine they'd at least have an interest proffessionally in how the team were getting on.

If I worked at a football club I didn't support I wouldn't be overly fussed at what the score was more than having a look at 5pm while looking at all the other scores.

Each to their own though.

 

[Goring-by-Seagull]

My only gripe is they seem to shut the ticket office desk pretty randomly. As sorting stuff on the phone is a nightmare, I usually pop into the shop to upgrade tickets.. Only to see "ticket office closed" on the desk.

Hey, but there's three of you behind the til serving no one. How about one of you pop over to the designated ticket office desk?

"Sorry, ticket office is closed"