What really annoys me <snip>
I've always believed that the main problem in education today is useless parents far more than 'bad teachers'.
Going the same way in universities too; if Tarquin or Jocasta don't get a good degree (because they've not attended classes or done any of the required reading for three years), then mummy and daddy blame the university or the Lecturers, and demand their money back, rather than giving their spoilt brats a bollocking!
All sadly symptomatic of a society in which pupils/students/parents are told they are customers/consumers, and so don't have to take any responsibility.
Where I work (one of the top five unis) we are under no pressure from parents. However we have the tyrrany of the National Student Survey. Students are ask questions like 'did your personal tutor make contact with you on a regular basis'. In final year the students, who have met us formally many times in the first 2 years, according to our policy, are asked to contact us and 'drive' the process now they are in final year. So they reply in the survey 'no'. We then have to change our process so we now hound the students and do loads of paperwork to prove we have had regular meetings with these adults (as they are) who are primarily focused on getting their work done. Waste of everyone's time. I have had the odd parent contact me, but more about getting advice on what text book to buy their kid as a present.
Dreadful story, by the way.