Still only excuses, excuses about a key deliverable to the project of staying in the Premier league.
No matter what industry you work in, you can all work hard towards something but fail to deliver the required end result, it doesnt mean you havent tried but you have failed and it is unacceptable that we failed in this department.
Totally agree.
Interesting reference in the tome about "managing expectations". Maybe Barber shouldn't have been shouting "Premier League Ready" from the top of the Amex for the past few years when we clearly weren't.