Paul Barber (again)

[arfer guinness]

I've just had a disagreement with the club concerning a refund for a ticket recently bought, the outcome of which I am not happy with, but that is an aside. I took my complaint to Paul Barber and whilst I don't entirely agree with his reply I was impressed with his response. I e-mailed him at 14.33 and received a reply at 15.41. He stated he was in the middle of the monthly board meeting yet found time to make enquiries about my complaint. I know this as a fact as he mentioned what had been said between myself and the ticket office, and respond within an hour and a quarter. I've often read complaints about Paul Barber on NSC but after my first dealing with him have found him efficient, polite and responsive, for which I say thank you.

 

[TomandJerry]

Won't be the same when we go up..


...Barber OUT

 

[Return of the Rev]

I've just had a disagreement with the club concerning a refund for a ticket recently bought, the outcome of which I am not happy with, but that is an aside. I took my complaint to Paul Barber and whilst I don't entirely agree with his reply I was impressed with his response. I e-mailed him at 14.33 and received a reply at 15.41. He stated he was in the middle of the monthly board meeting yet found time to make enquiries about my complaint. I know this as a fact as he mentioned what had been said between myself and the ticket office, and respond within an hour and a quarter. I've often read complaints about Paul Barber on NSC but after my first dealing with him have found him efficient, polite and responsive, for which I say thank you.

 

[deletebeepbeepbeep]

Licker.

 

[MattBackHome]

To be honest I'd rather he paid attention in board meetings rather than responding to spurious bedwetter emails.

Not to imply that your complaint was bedwetting obvs.

 

[Ernest]

Uber LICKER

 

[One hot tub one ambition]

"We can't beat Charlton by more than one goal, I want a refund for my ticket."

Barber Out.

 

[Discodoktor]

I heard players are refusing to sign autographs as Barber is deciding whether to charge us customers for the privilege. All money goes to transfer and wage budget so stop your moaning. "You love it!" was his words. I think if we get promoted we get all our money back though.

Barber out!

 

[Norman Baker suck my lozenge]

I've just had a disagreement with the club concerning a refund for a ticket recently bought, the outcome of which I am not happy with, but that is an aside. I took my complaint to Paul Barber and whilst I don't entirely agree with his reply I was impressed with his response. I e-mailed him at 14.33 and received a reply at 15.41. He stated he was in the middle of the monthly board meeting yet found time to make enquiries about my complaint. I know this as a fact as he mentioned what had been said between myself and the ticket office, and respond within an hour and a quarter. I've often read complaints about Paul Barber on NSC but after my first dealing with him have found him efficient, polite and responsive, for which I say thank you.

Cool story Paul.

 

[larus]

I don't understand the sarcastic replies on here. The OP has stated he's unhappy with the response from the club, yet praises the fact that Paul Barber has the courtesy to reply promptly.

Some people just seem to want to appear to be smart arses. Personally, I think it reflects well on both PB and the club. Maybe some other posters need to stop being d*cks.

 

[Green Cross Code Man]

I don't understand the sarcastic replies on here. The OP has stated he's unhappy with the response from the club, yet praises the fact that Paul Barber has the courtesy to reply promptly.

Some people just seem to want to appear to be smart arses. Personally, I think it reflects well on both PB and the club. Maybe some other posters need to stop being d*cks.

This.

 

[AlbionPics&SouthCoastTwit]

I think Barber is a cut above..............unless of course you need some cut below your eyes.

 

[Paul Reids Sock]

Paul Barber splits opinions more than CMS

The poor guy was just trying to say they were impressed with him!

 

[Raleigh Chopper]

I would love to be a fly on the wall at that board meeting they must be discussing January transfers and how they will try to get us over the line and promotion, maybe even further (I am not going to mention it)

 

[Stat Brother]

I don't understand the sarcastic replies on here. The OP has stated he's unhappy with the response from the club, yet praises the fact that Paul Barber has the courtesy to reply promptly.

Some people just seem to want to appear to be smart arses. Personally, I think it reflects well on both PB and the club. Maybe some other posters need to stop being d*cks.

Does anyone else think PB sits in monthly, really boring, board meeting, bored to tears.
The only way he can make through without being sacked is:-

Create a NSC account
Tell everyone how wonderful he is.
Then chuckle at the sarcastic replies.


My guess is that Timmy also has to attend a lot of meetings/therapy sessions/group counselling.

 

[Gullflyinghigh]

I don't understand the sarcastic replies on here. The OP has stated he's unhappy with the response from the club, yet praises the fact that Paul Barber has the courtesy to reply promptly.

Some people just seem to want to appear to be smart arses. Personally, I think it reflects well on both PB and the club. Maybe some other posters need to stop being d*cks.

Some will claim to be fishing (a few actually will be), some might believe that there's an agenda of sorts here (god knows what) and then there'll be others that feel the need to maintain their NSC persona.

Regardless, seems like a fairly impressive attitude to customer service being displayed. I can't think of any places where e-mailing a higher up gets that quick a response.

 

[drew]

I hope he was only checking emails in the meeting and not playing candy crush!

 

[fat old seagull]

Paul Barber, IMO by a distance the best acquisition Mr Tony has ever made. Top man, don't precisely agree with every thing he does, but proud and pleased he's our man.
I don't give a poo that some on here love to knock him (and I imagine he cares even less). Those that can't see the big picture and what an important part he has played in our success ....their loss.

 

[Ron Manager]

Can someone email PB and ask him what his best/worst Xmas ditty is?

Maybe he has already posted?!?!

 

[dejavuatbtn]

I don't think the nice, supporter friendly, Paul Beirne will be so happy with him as I heard through the grapevine he got the sack.