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OT Gaming computer help



happypig

Staring at the rude boys
May 23, 2009
8,181
Eastbourne
My boy has a high-end gaming computer and the graphics card (a BEHEMOTH with two fans) has started "artifacting", diagonal lines flicker when he's playing games like Left4Dead & GTA.
I reckon the graphics card has gone faulty but has anyone with experience of such things had similar ?
 






SteveTheSeagull

I AM A CRIPPLED ALICE FAN
Feb 14, 2015
458
Change the thermal paste on the card to see if that helps. If not It's a new card for him.
 


Frutos

.
Helpful Moderator
NSC Patron
May 3, 2006
36,312
Northumberland
Have you tried turning it off and on again?

(Sorry, someone has to in these threads - it's the law)
 


Brighthelmstone

Well-known member
Nov 9, 2011
940
Burgess Hill
Could be cooking itself as per StevetheSeagulls comments. first step is to replace the paste and ensure any fins/fans are dusted out. is the PC getting hot? Sat next to a radiator for example?
 




happypig

Staring at the rude boys
May 23, 2009
8,181
Eastbourne
His monitoring program says it's running at around 60C which he reckons is OK.

Where does the thermal paste go ?
 


SteveTheSeagull

I AM A CRIPPLED ALICE FAN
Feb 14, 2015
458
His monitoring program says it's running at around 60C which he reckons is OK.

Where does the thermal paste go ?

You need to take it apart. I have some spare thermal paste if you are anywhere near Langney?
 






beorhthelm

A. Virgo, Football Genius
Jul 21, 2003
36,029
im pretty sure that re-applying thermal past will invalidate any warranty, so dont do that if its in the warranty period. the main manufactures seem pretty good about honouring them so i'd return it first.
 


happypig

Staring at the rude boys
May 23, 2009
8,181
Eastbourne
You need to take it apart. I have some spare thermal paste if you are anywhere near Langney?

Thanks for the offer but I have some somewhere.

However...

im pretty sure that re-applying thermal past will invalidate any warranty, so dont do that if its in the warranty period. the main manufactures seem pretty good about honouring them so i'd return it first.

It's about 3 months old so a return seems likely
 


Gullflyinghigh

Registered User
Apr 23, 2012
4,279
Beyond the possibility of over-heating (which seems to be ruled out already), it sounds like the card may be on its way out.
 




brakespear

Doctor Worm
Feb 24, 2009
12,326
Sleeping on the roof
I thought it sounded like it was overheating initially but seems not, doesn't seem likely to be driver issue either. If it's only in those games and not on the desktop though not sure it can be a faulty card - have you tried reseating it in its slot?
 


Albion my Albion

Well-known member
NSC Patron
Feb 6, 2016
19,697
Indiana, USA
im pretty sure that re-applying thermal past will invalidate any warranty, so dont do that if its in the warranty period. the main manufactures seem pretty good about honouring them so i'd return it first.

Well, I never ever thought about a warranty on thermal paste.
 






deletebeepbeepbeep

Well-known member
May 12, 2009
21,811
Actually does he overclock it? Hopefully he hasn't done this beyond the limits recommended by the manufacturer? You could also try undoing any overclock.
 




beorhthelm

A. Virgo, Football Genius
Jul 21, 2003
36,029
If it's only in those games and not on the desktop though not sure it can be a faulty card

not to rule out driver issues, games stress cards far far harder than the desktop ever will. even keeping the resolution down and reducing some of the graphic quality settings can keep the GPU usage low enough to reduce temps considerably. but driver reinstall and reseating are good ideas before a return. also if its overclocked try at the standard settings (though will probably still count this as faulty, depending on the amount of overclock.
 


D

Deleted member 22389

Guest
My boy has a high-end gaming computer and the graphics card (a BEHEMOTH with two fans) has started "artifacting", diagonal lines flicker when he's playing games like Left4Dead & GTA.
I reckon the graphics card has gone faulty but has anyone with experience of such things had similar ?

Sounds like it's gone to me, you could try the thermal paste as suggested. If that doesn't work you know it's 100% officially.
 






happypig

Staring at the rude boys
May 23, 2009
8,181
Eastbourne
He's not overclocked it as far as I know. I did try turning all the graphics settings in the game down to thier lowest and it still showed the lines/triangles.

I also got eaten by a zombie if that's relevant
 


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