Orange blocking NSC

[Mileoakman]

I usually log onto NSC from my computer but occasionally use my Orange phone if I'm somewhere else.

Yesterday I tried to log on but got the message from Orange to say that Orange Safeguard has classified this page, (i.e. NSC), as only suitable for people over the age of 18 and I cannot now view it

Apparently I have to phone them or go into an Orange shop and prove I'm over 18 before they will let me view NSC in future.

Any other Orange users having this trouble. I requested them to review the site again but they confirmed that it is still blocked!

 

[southwickseagull]

Could be classed as 'adult material' because of bad language. Had that with vodafone, 2 minutes in the shop and sorted.

 

[severnside gull]

I'm on Orange mobile and just checked - no problem

 

[Goldstone Rapper]

Is it one of those blocks where you give your credit card details and they pay you to prove you are 18?

 

[astevens76]

I usually log onto NSC from my computer but occasionally use my Orange phone if I'm somewhere else.

Yesterday I tried to log on but got the message from Orange to say that Orange Safeguard has classified this page, (i.e. NSC), as only suitable for people over the age of 18 and I cannot now view it

Apparently I have to phone them or go into an Orange shop and prove I'm over 18 before they will let me view NSC in future.

Any other Orange users having this trouble. I requested them to review the site again but they confirmed that it is still blocked!

I had this last year when I got a new phone, although it was for something ridiculous like BBC Sport.
When I rang them, they told me that they could just take off the filter altogether. Pretty much just a press of a button their end to do it.
A bit of admin, but the call doesn't last very long so it's not too bad

 

[Mileoakman]

Thanks for the replies. The stupid thing is that one of the options they give to unblock the site is phone 450 but there is no option on that number to do it!

Think they would realise by now that I'm over 18 as I've been a customer for at least 12 years. looks like a visit to the shop!

 

[astevens76]

Thanks for the replies. The stupid thing is that one of the options they give to unblock the site is phone 450 but there is no option on that number to do it!

Think they would realise by now that I'm over 18 as I've been a customer for at least 12 years. looks like a visit to the shop!

Isn't there an option to just speak to an advisor? That's the one you need

 

[Mileoakman]

Isn't there an option to just speak to an advisor? That's the one you need

No not on 450 but I'll try one of the other customer numbers to see if I can get someone warm and breathing

 

[eastlondonseagull]

It's the same on O2

 

[Paskman]

I'm on Orange mobile and just checked - no problem

This

 

[nomoremithras4me]

I usually log onto NSC from my computer but occasionally use my Orange phone if I'm somewhere else.

Yesterday I tried to log on but got the message from Orange to say that Orange Safeguard has classified this page, (i.e. NSC), as only suitable for people over the age of 18 and I cannot now view it

Apparently I have to phone them or go into an Orange shop and prove I'm over 18 before they will let me view NSC in future.

Any other Orange users having this trouble. I requested them to review the site again but they confirmed that it is still blocked!

mines ok

 

[Notters' Dad]

It's the same on O2

I've had no problem with O2 !

 

[Lord Bracknell]

I'm on Orange mobile and just checked - no problem

Same here. My O2 phone also delivers NSC without a problem.

 

[Mileoakman]

Just to close the saga down, I've now managed to speak to someone at Orange and I'm now unblocked, (the phone that is), and am able to see NSC again. Quite why they thought I was under 18, (I'm sixty bleeding six), and had been able to surf NSC ok up till yesterday I don't know.

Thanks for everybodys help.