New Ticketing System

[Forster's Armband]

Sorry if fixtures.

Brighton and Hove Albion | News | Latest News | Latest News | Albion Upgrade Ticket Systems

Another sign of the club moving forward in ALL aspects IMO

 

[Brighton Breezy]

Should be good.

 

[NF9]

It tells you something when someone is excited about a new ticketing system.....

 

[Forster's Armband]

It tells you something when someone is excited about a new ticketing system.....

Not exited just see it as a positive move into being a really professionally run club ready for Falmer.

 

[7:18]

sounds fantastic, should be easier for everyone to buy tickets right up to kick-off on the day

 

[Starry]

it is a good system. we use the same at leeds. you can't see much without being able to log in but you can do everything on there without ever needing to sit on the phone for an hour in a queue of 1 person and then getting cut off.

http://www.lufc.talent-sport.co.uk/PagesPublic/Home/Home.aspx

 

[murraymints4brighton]

Thank God. I know dont even have to close down North Stand Chat to renew mt ticket in the future.

 

[Bwian]

So-will our season tickets be paper/card as they are now just from a different source or will it be a single card?

Haven't looked too hard but can't seem to find the answer anywhere.

 

[Silent Bob]

So-will our season tickets be paper/card as they are now just from a different source or will it be a single card?

Haven't looked too hard but can't seem to find the answer anywhere.

I think the plan is for them to be card based at Falmer.

 

[Gritt23]

It's a well-timed introduction for me, as phoning the ticket office has sounded a real pain, and next season I won't be renewing my ST, so I was facing that prospect.

Thanks Albion, that will help.

 

[Gritt23]

It tells you something when someone is excited about a new ticketing system.....

Interestingly, the club seem more proud of the new system than the price freeze on tickets, which gets tucked in further down the announcement.

 

[John Byrnes Mullet]

I don't agree with this, a sort of ticketmaster where if something goes wrong you just get put on to a call centre to speak with somebody who has even been to our City.
We need to try and do something about this, this is the way of moving away from being a community club.
John Baine, Harty please sound your voice!!!

 

[supaseagull]

I don't agree with this, a sort of ticketmaster where if something goes wrong you just get put on to a call centre to speak with somebody who has even been to our City.
We need to try and do something about this, this is the way of moving away from being a community club.
John Baine, Harty please sound your voice!!!

Whereas having to queue for ages on the phone to get a ticket in the family stand before on a saturday morning is great isn't it - especially at 10.30am when you're told the opening hours are from 9am to 2pm and yet there's no one around to pick up your call!!!

 

[seagullsovergrimsby]

I don't agree with this, a sort of ticketmaster where if something goes wrong you just get put on to a call centre to speak with somebody who has even been to our City.
We need to try and do something about this, this is the way of moving away from being a community club.
John Baine, Harty please sound your voice!!!

I think that if you have a problem online , the alternative is to phone the ticket office rather than a call centre in Mumbai. Just because the phone number will probably be a national call rate jobbie instead of a 01273 number it will still be handled by the ticket office.

 

[Billy the Fish]

I don't agree with this, a sort of ticketmaster where if something goes wrong you just get put on to a call centre to speak with somebody who has even been to our City.
We need to try and do something about this, this is the way of moving away from being a community club.
John Baine, Harty please sound your voice!!!

Scrub that, for "move away from being a community club" read move towards having a professional and efficient way of customers buying tickets.

 

[BUTTERBALL]

I've always found the ticket office both efficient and helpful, although a better online system would be beneficial.

 

[Insider]

Ticket office (IN BRIGHTON) will still handle ticketline calls.

 

[portlock seagull]

Who is this Ken Brown?

 

[Brovion]

Not exited just see it as a positive move into being a really professionally run club ready for Falmer.

Indeed. I think we all agree that our beloved club can occasionally give the impression of being a two-bob, tinpot, noddy organisation run by a group of squabbling three year olds. One area more tinpot than most was the commercial/marketing/ticketing department(s) where the ticket office would grind to a halt under a combination of a mildly interesting match and Doris having to go home early with one of her headaches.

Looking forward to next season when hopefully getting into Withdean (especially at the last moment when you, your family and friends have finally decided whether to go or not) won't be akin to trying to get into the Masons.