Moral dilemma

[Cian]

Shell here also do signatures only, oddly enough; as they're owned by a different company. Statoil are the same and Tesco's stations don't even require a signature let alone a PIN!

 

[RM-Taylor]

Pay up, you'll be caught up in the end otherwise

 

[Robot Chicken]

Pay up, you'll be caught up in the end otherwise

How? Are they going to send the lads round to his house in a van? Methinks NOT.

 

[The Large One]

I purchased a new camera lens at the weekend for £279. Yesterday I got a letter through from the shop saying they had made a mistake and only charged my card £27.99. I checked my receipt (I don't normally look at them till the end of the month), and sure enough it showed I'd only paid £27.99.

Now in this letter they apologise for the mistake and ask for my permission to debit my card the other £250 odd quid.

Now what should I do? Ignore them and hope they don't come knocking on the door, or do the honest thing and pay up?

What seems more pertinent here is how did they manage to get your name and address? Did you give it to them?

If they got it via your bank, someone is going to be in trouble.

 

[Shizuoka Dolphin]

As mentioned, if it's a small independent store then I'd pay. If it was a huge chain then they'd just have to accept the loss.

 

[Cian]

What seems more pertinent here is how did they manage to get your name and address? Did you give it to them?

If they got it via your bank, someone is going to be in trouble.

If its illegal at all its the credit card processor that did it; as they can get the registered address from the bank. Shops are allowed ask for it to verify against it, too...

 

[Couldn't Be Hyypia]

Were you expecting to pay over £200 quid? yes. So pay the difference. But I would definitely ask them for some freebies or a voucher of some kind as a show of good will.

 

[Peppermint Tea]

Pay it. It's good karma and, trust me, what goes around comes around. The fact that you have posted a poll to resolve this shows you have a conscience so if you don't pay it you will I suspect feel uneasy with yourself. £250 to sleep easily at night is a small price to pay.

 

[Lethargic]

Pay up but ask for a good will gesture for your honesty and co-operation.

 

[Uncle Spielberg]

presumably you thought £ 279 was a fair price when you brought it, someone , probably a low paid shop worker , made an honest human mistake and for all you know they could be facing the sack over it, if you do not pay , you are a thief , no bones about it, harsh but fair, pay up if you have some common decency

 

[hans kraay fan club]

Stop beating about the bush Gareth. What do you really think?

 

[Marshy]

I wouldnt pay and i wouldnt feel guilty.

 

[Rusthall Seagull]

I wouldnt pay and i wouldnt feel guilty.

Then sir, you are a dirty thief

 

[BigGully]

if you dont pay your warranty will be void and cant see them doing any business with you in the future,

but hey £250 is a fair chunk and its not as if you stole it

I think as soon as the purchase was made and the money was debited I am pretty sure that a contract was made between you and the shop and therefore they have no recourse.

Now as for a warranty....dont worry warranties are a rip offs and you are fully covered by 'The Sales of Goods Act 1979 ( as ammended ) and your staturory rights are not effected. The goods have to remain: Fit for Purpose, Satisfactory Quality and last a Reasonable Amount of Time.

Can't see them doing any business with you in future : Why not it might be the only way they can claw back any of this loss.

Now that is your legal position, but as for a morale dilemna hmmmmmm

Pay you tightwad bastard...............

 

[Napper]

own up . Karma man

3 points tomorrow is on your shoulders

 

[beorhthelm]

i keep seeing comments about the poor shop worker. when was the last time you saw someone "key in" a price? its all barcodes. it was screwed up by the system. for all you know, they buy them in for £15 and they put the wrong recommend price in the system to begin with, then bumped it up.

 

[desprateseagull]

i take it you had budgted / expected to pay the proper price, so just put the difference aside until they get heavy about it..

possession is 9/10 of the law, and all that..

 

[Cian]

i keep seeing comments about the poor shop worker. when was the last time you saw someone "key in" a price? its all barcodes. it was screwed up by the system. for all you know, they buy them in for £15 and they put the wrong recommend price in the system to begin with, then bumped it up.

Nearly every small shop "keys in" the price on the chip and pin unit, as its rarely hooked up to the POS sytem. The POS system we sell to pharmacies has only just got the ability to send the price to Trintech keypads (and only Trintech ones at that) nearly three years on.

 

[Woodchip]

See if they will accept a figure of say £200. That way they don't lose so much and you gain as well. Quids in everywhere.

 

[Hannibal smith]

I'd say no but it depends. If it was a small independent shop I'd pay, if it was a big behemoth of a store, f*** em.

A few years I ordered a wedding present from Debenhams on the Internet for £40. For some reason they sent the present to the bride and groom and gave me a refund of over £200. They phoned to tell me the error and asked for permission to take the money back. I asked them to phone back and allow me time to check my records (although I knew what they were saying was true). I then programmed the number of the store into my phone and never answered any of their calls. They went away eventually. Winner.