Microsoft Windows help

[Super Steve Earle]

Following a Windows update yesterday, my pc can't restart today. Any one else have the same problem? Windows Startup repair didn't fix it and says contact sytem administrator or computer manufacturer for assistance. Before I head off fo pc world or wherever, anyone any ideas beyond switch it off then on again which I have tried?

 

[Cadiz Seagull]

System Restore should fix it, assuming it was working OK before the update.

 

[dougdeep]

Does it load up in safe mode?

 

[Fungus]

I'm sure NSC will recommend somewhere other than PC World...

 

[algie]

Uninstall the latest update?

 

[Cheshire Cat]

To start in safe mode don't you have to repeatedly bash f8 or something similar very fast throughout the start up process

 

[The Andy Naylor Fan Club]

To start in safe mode don't you have to repeatedly bash f8 or something similar very fast throughout the start up process

That's what my wife says!!!

 

[brakespear]

I have had this a couple of times and have been left with the only option being a clean re-install of Windows - hope this isn't the same in your case.

 

[brakespear]

amendment to above post: not clean re-install just re-install. At least with Windows 7 (and maybe other versions since XP, not used them) your documents folders will be saved.

 

[Cadiz Seagull]

System Restore should fix it, assuming it was working OK before the update.

Sorry, I didn´t read the original post properly. If you can´t start up you can´t use system restore!

Just ignore me

 

[Coldeanseagull]

Just been reading about a series of microshaft updates for this month that have had dire consequences for a lot of windoze users. System restore is the way to go as has been mentioned.

 

[Super Steve Earle]

Thanks guys. I phoned my youngest and he advised me that although the Windows Autorepair response was that it failed, I should switch it off and on again. Yes I know! Blow me, it worked and I'm up and running again. But thanks again all of you for troubling to reply. It seemed like a pretty scary catastrophe.

 

[Fef]

Thanks guys. I phoned my youngest and he advised me that although the Windows Autorepair response was that it failed, I should switch it off and on again. Yes I know! Blow me, it worked and I'm up and running again. But thanks again all of you for troubling to reply. It seemed like a pretty scary catastrophe.

This must be the first IT related thread where someone hasn't posted the usual IT Crowd advice of 'turn it off and on again' - and that was all it needed!