[Albion] Mass cancelling of Sky Sports and BT Sports

[VAL1850]

correct, you can’t remove online.

Thanks, I'll give them a call

 

[Green Cross Code Man]

correct, you can’t remove online.

And yet one can sign up online. That kind of 'smart' practise should be outlawed.

 

[spence]

And yet one can sign up online. That kind of 'smart' practise should be outlawed.

Stuff like that pisses me off. They want you to phone up so they can throw deals at you to stop downgrading or leaving. You end up on the phone for ages which infuriates you even more.

 

[Altered State]

Stuff like that pisses me off. They want you to phone up so they can throw deals at you to stop downgrading or leaving. You end up on the phone for ages which infuriates you even more.

They also require you to phone because some people won’t want the hassle and so don’t get around to cancelling. Probably helps them to retain a significant number of accounts.

Law needs to be clear - cancellation has to be possible using the same method that gained the subscription. If you can take out a contract online, it should be possible to cancel online.


Sent from my iPad using Tapatalk

 

[Green Cross Code Man]

They also require you to phone because some people won’t want the hassle and so don’t get around to cancelling. Probably helps them to retain a significant number of accounts.

Law needs to be clear - cancellation has to be possible using the same method that gained the subscription. If you can take out a contract online, it should be possible to cancel online.


Sent from my iPad using Tapatalk

Mate, you've only posted 51 times but should post more. Perfect post!

 

[Wozza]

https://www.theguardian.com/footbal...unds-to-customers-despite-football-suspension

"BT Sport apologises to customers for changes to schedule"

 

[VAL1850]

Sky package now cancelled on phone - stated 45 mins delay answering call then 20 minutes but actualy call answered straight away - Maybe as I have VIP status ?? Have to say excellent service Number is 03337591631

 

[peterward]

Just realised there is a very good chance there will be no or little sport to watch in the coming 3-6 months. I for one am going to cancel my subscription to both.

I suspect I won't be alone.

You'd assume the AJ and Fury fights aren't going to happen either with a June peak. Not a chance

 

[Beach Hut]

Just got my monthly BT Sport bill - £0

 

[Weststander]

Anyone here cancelled Sky Sports and BT Sports with Virgin TV yet?

I’m waiting for the mass stampede to dissipate.

 

[LamieRobertson]

Anyone here cancelled Sky Sports and BT Sports with Virgin TV yet?

I’m waiting for the mass stampede to dissipate.

I just had sky sports which has been ‘paused’

 

[Weststander]

I just had sky sports which has been ‘paused’

Did you do that by phone?

 

[METALMICKY]

Did you do that by phone?

Just simply go on your My Sky app on your mobile

 

[LamieRobertson]

Did you do that by phone?

Used this was on a thread about cancelling sky sports etc

https://www.virginmedia.com/help/thinking-of-leaving/talk-to-us


I imagine it would take quite a while to get through on the phone......received a confirmation email about a week later

 

[Weststander]

Just simply go on your My Sky app on your mobile

Mine’s all through Virgin cable TV.

 

[ATFC Seagull]

Apologies for not trawling through this read to see if I'm repeating stuff already said.

Anyone know what the criteria for Sky automatically un-pausing the subscription will be? It is very vaguely termed as "when the action starts again". Presumably some live sport is going to resume before others - possibly behind closed doors cricket, or some southern hemisphere rugby. Will that be deemed enough for us to start paying again?

 

[Medwayseagull]

Mine’s all through Virgin cable TV.

Simple process using the link already posted. Takes a few days for them to confirm by e-mail it has been done. You need your account number and area code.

 

[DJ NOBO]

Just got my monthly BT Sport bill - £0

That happened automatically ?

 

[Beach Hut]

That happened automatically ?

No, you have to ring them to cancel it. Took around 40 odd minutes on hold but 0800 number

 

[Hampster Gull]

Mine’s all through Virgin cable TV.

I’ve got both through Virgin also and like you have held off. Will probably make the call early next week. Leave the phone on quietly in the background and carry on working