[Albion] Man City health certificate.

[Green Cross Code Man]

I received this yesterday sent at 21.23. On my chromebook laptop the portal just opened to a blank so I could not complete but on my apple iphone it was fine .

Filled mine in fine on my Chromebook.

 

[Tom Hark Preston Park]

I'd say it's a pretty safe bet that there's contingency in place for those who can't find the email or who are blissfully unaware of its existence. Said contingency will doubtless be that you get asked the same questions that are on the form by a human on the gate. Will doubtless slow you down a bit, but seriously doubt you'll get turned away from the game. Anybody able to confirm if that's what happened for the previous ballotted games?

 

[The Fifth Column]

I've not received any such email and I've checked and double-checked all inboxes and spam folders etc. I wouldn't have even known about it but for this thread ], the club haven't communicated this anywhere I can see so I can't see how they can deny entry to the numerous people oblivious to this email

 

[portslade seagull]

Bagged a sponsors lounge ticket with food and drink all inclusive as a freebie. Have to be there for 5pm. 1st match for a long time seeing I have been drawn in pool 4 every match

 

[dstanman]

Health check done
Ticket downloaded to phone
Parking ticket printed out
Just need to wait until Tuesday now

 

[Tim Over Whelmed]

Checked
Double Checked and,
Triple Checked

No email, but I have my Print at Home ticket e-mails, why's it not with them?

 

[Luke93]

I’ve had my mobile ticket and health check. Father has had his print at home ticket but no health check email yet.

 

[HHGull]

I’ve just rung the ticket office as I’ve not had mine. They have sent it again to a different email address - still hasn’t arrived.

They did say there is an option to do it at the ticket office before the game if necessary. She didn’t sound that convincing though, so I’m not relying on that!

 

[DIFFBROOK]

As a matter of interest - is it a health declaration i.e you just say that you have met the criteria, or is there additional proof required. NHS App for instance?

 

[Driver8]

As a matter of interest - is it a health declaration i.e you just say that you have met the criteria, or is there additional proof required. NHS App for instance?

Just a declaration. Just as well as we don’t have the NHS app in Wales.

 

[Tyreman123]

I have just found out that if you are not recieving emails from the club then you may have inadvertently unsubscrided yourself, go back in to your membership page and click on update preferences to sort and re subscribe your email option!...hope this helps somebody!

 

[Thunder Bolt]

As a matter of interest - is it a health declaration i.e you just say that you have met the criteria, or is there additional proof required. NHS App for instance?

There is mention of scanning the QR code, on entry to the stadium, if you have the app.

 

[Mannakin]

There is mention of scanning the QR code, on entry to the stadium, if you have the app.

The QR code on the ticket is a backup if you have a phone without NFC or can't get NFC working in the Google play app. Nothing to do with the NHS app.

 

[Thunder Bolt]

The QR code on the ticket is a backup if you have a phone without NFC or can't get NFC working in the Google play app. Nothing to do with the NHS app.

I wasn't referring to the QR code on the ticket but this bit in the email.

• Please download the NHS Track and Trace App and scan the Stadium's QR code upon entering the Ground

 

[Mellotron]

Yet another who hasn't had an email and have checked my Gmail Promotions folder, Spam, Trash, everywhere.

Can see this being a bit of a ball ache tomorrow evening if it causes delays.

 

[Cowfold Seagull]

There is mention of scanning the QR code, on entry to the stadium, if you have the app.

I spoke to Supporter Services about this. It isn't essential to scan anything, many fans don't have, or won't be carrying a smartphone anyway. The club already know who is in the stadium anyway from when they purchased their tickets.

 

[Tom Hark Preston Park]

Yet another who hasn't had an email and have checked my Gmail Promotions folder, Spam, Trash, everywhere.

Can see this being a bit of a ball ache tomorrow evening if it causes delays.

Have you had the SECOND nagging email yet, telling you that you hadn't yet downloaded your ticket to Google Pay or whatever the Apple equivalent is? Seems to only be compulsory in the NS for this match, but meant I had to install Google Pay, which in turn meant I had to set that damn thing up, which in turn meant I had to scan in my debit card in (complete with all the bank-initiated hoops), which in turn meant I had to set up a lock code for my phone, which in turn meant I had to set the settings so the phone didn't lock up every 5 seconds.

JESUS F CHRIST! It would be far easier just to tell the Albion to go f*ck themselves and go and watch Lewes FC instead. Probably far more enoyable too

And... RELAX

 

[FindonFan]

Yet another who hasn't had an email and have checked my Gmail Promotions folder, Spam, Trash, everywhere.

Can see this being a bit of a ball ache tomorrow evening if it causes delays.

Email customer services, tell them you want the Covid-19 Declaration email with link re-sent. It’ll be with you within the hour. Was for me.

 

[Mellotron]

Email customer services, tell them you want the Covid-19 Declaration email with link re-sent. It’ll be with you within the hour. Was for me.

Sorted now, thanks.

 

[dazzer6666]

Have you had the SECOND nagging email yet, telling you that you hadn't yet downloaded your ticket to Google Pay or whatever the Apple equivalent is? Seems to only be compulsory in the NS for this match, but meant I had to install Google Pay, which in turn meant I had to set that damn thing up, which in turn meant I had to scan in my debit card in (complete with all the bank-initiated hoops), which in turn meant I had to set up a lock code for my phone, which in turn meant I had to set the settings so the phone didn't lock up every 5 seconds.

JESUS F CHRIST! It would be far easier just to tell the Albion to go f*ck themselves and go and watch Lewes FC instead. Probably far more enoyable too

And... RELAX

Yeah but you only have to do all of that once, and you'll never forget your ST again [emoji106]