Easy 10
Brain dead MUG SHEEP
The doris got in from work at 9 and fancied a Maccies (yeah, I know). I had been drinking since 4 though, so a trip out was not on the agenda. So we ordered online from Just Eat at about 9.15. Est delivery time was 21.40-22.00. Fine.
Come 22.00 going by our online order a driver had not even been assigned. 22.30 the same. So I've got my order on the screen with status updates (still 'waiting to assign a driver'), but NO option to cancel it. Obviously its a write-off by now, I didn't even particularly want it in the first place, but now I've had a narky hungry missus (as if its MY fault), no food, and a £13 hole in my account. Their website is shite, there's no discernible way to cancel and get a refund without engaging with a "chatbot". Which I reluctantly did, and eventually cancelled it whilst being told I'll get my refund within 24 hours. What a cuffing FAFF.
Long and short, I've spent half the evening pissing about with them to cancel and get a refund, I'm peckish and will probably resort to a ham and cheese toastie (which I'd have been happy with in the first place).
Just Eat ? Just don't f*cking bother. What a bunch of ARSE
Come 22.00 going by our online order a driver had not even been assigned. 22.30 the same. So I've got my order on the screen with status updates (still 'waiting to assign a driver'), but NO option to cancel it. Obviously its a write-off by now, I didn't even particularly want it in the first place, but now I've had a narky hungry missus (as if its MY fault), no food, and a £13 hole in my account. Their website is shite, there's no discernible way to cancel and get a refund without engaging with a "chatbot". Which I reluctantly did, and eventually cancelled it whilst being told I'll get my refund within 24 hours. What a cuffing FAFF.
Long and short, I've spent half the evening pissing about with them to cancel and get a refund, I'm peckish and will probably resort to a ham and cheese toastie (which I'd have been happy with in the first place).
Just Eat ? Just don't f*cking bother. What a bunch of ARSE