pasty
A different kind of pasty
I am sure there have been similar posts before, but sometimes something happens that just makes you think WTF.
I have just had a very snotty letter from my local benefits office, reminding me I should notify them as to any changes in my income, spelling out the penalties I can face for failing to do so.
They informed me that HMRC had notified them of a change in the amount I get from a small pension and that they have reassessed my housing benefit claim back to January 2018. (I hadn’t notified the council myself as it was such a small change).
The result of this extensive piece of work, delivered by second class mail is that I owe them the princely sum of 14p - to add insult to stupidity they then notified me that the amount was below their recovery threshold so no further action would be taken!
This blatant jobsworthery makes my blood boil and makes you wonder whatever happened to good old common sense! Rant over...
I work in transactional print, and the amount of debt chasing letters we print, for piddling little amounts is ridiculous. I did once suggest to a very well known credit company, that as part of data processing, we have the capability to filter out debt recovery letters where the amount owed is less than say the cost of sending the letter, but they were not having any of it.