Is there a telly boffin in the house?

[captainmorganrum]

Bought a Toshiba Regza 37rv635d last week.
Everything was working fine.
I leave the tv in standby mode.
I get home from work today, no power is going to the tv.
Checked all the connections, they're fine.
Swapped plugs into other socket, no joy
Switched fuse in the plug, nothing.

I'm at a loss

 

[Everest]

Are the sockets working?
Have you got a power cut?
Has the TV been nicked?

 

[captainmorganrum]

Are the sockets working?
Have you got a power cut?
Has the TV been nicked?

Yes, No, No.

 

[itszamora]

Looking at the bottom of this page it may not be good, and also worrying as I have the same one! I'm guessing that fundamentally as it's still a Regza, the different numbers don't dramatically change it.

Toshiba 42HL167 42 in. TV Reviews. Buying Guides Consumer Product Reviews - Epinions.com

 

[captainmorganrum]

Looking at the bottom of this page it may not be good, and also worrying as I have the same one! I'm guessing that fundamentally as it's still a Regza, the different numbers don't dramatically change it.

Toshiba 42HL167 42 in. TV Reviews. Buying Guides Consumer Product Reviews - Epinions.com

S-H-I-T-E

 

[Gwylan]

S-H-I-T-E

If it's only a week old though, it will still be under warranty.

The problem is when something goes when it's one year and a week old.

 

[captainmorganrum]

If it's only a week old though, it will still be under warranty.

The problem is when something goes when it's one year and a week old.

Aye, that is the one plus point.
Missed the Barca-Arse game tonight.
Just wait until juniormorganrum wakes up to find he can't watch wonderpets before leaving for nursery.

 

[Skint Gull]

In theory, if you pick the wording right and depending on where you got the TV they should actually replace it rather repair it as it is so new and becauce your retailer will probably just send it back to the wholesaler as faulty.

That being the case you may be able to switch to another manufacturer if you can justify a reason for doing so and I would say 2 reviews like that would be a fair enough reason.

Worth a go Jonesy

 

[Smithy]

In theory, if you pick the wording right and depending on where you got the TV they should actually replace it rather repair it as it is so new and becauce your retailer will probably just send it back to the wholesaler as faulty.

That being the case you may be able to switch to another manufacturer if you can justify a reason for doing so and I would say 2 reviews like that would be a fair enough reason.

Worth a go Jonesy

True. You might want to quote the Sale of Goods Act:

http://www.consumerdirect.gov.uk/after_you_buy/know-your-rights/SGAknowyourrights/

 

[beorhthelm]

ALWAYS insist on a replacement. if you get it repaired a) you've got a repaired lemon, what else will go wrong? and b) the warranty/fit for purpose carries on from the original purchase. if you get a new one the time is reset to 0. if it fails again, get another replacemnt and so on. never accept repair.

 

[Cheeky Monkey]

Have had a 32" Regza for about 16 months now and can honestly say it's a fantastic telly.

 

[captainmorganrum]

Have had a 32" Regza for about 16 months now and can honestly say it's a fantastic telly.

Well, thanks for that mate!
Yep, I liked the telly for the week and a bit that it worked as it should.
Lost on Sky 1 HD is truly a sight to behold.

UPDATE: Mrs Morganrum has phoned from home.
Since I left for work this morning, it seems to be working again.

Cheers Skint and Smithy for the advice, gonna wait and see if I can watch ManUre on the tellybox tonight, otherwise it's going back.