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[Albion] Incorrect season ticket refund amount
- Thread starter seagull77
- Start date
Is it PotG?
Thrifty non-licker
I thought you'd kindly agreed to donate £100 to the NHS fund.
Yes ... mine is wrong too. I've looked at transaction history on my season ticket page and can see what they've done wrong.
Assume it's the same for everyone so will hold on for a week or so as I'm sure they'll correct everyone once that get over-run with calls
Assume it's the same for everyone so will hold on for a week or so as I'm sure they'll correct everyone once that get over-run with calls
Beach Hut
Brighton Bhuna Boy
Could you explain what they have actually done wrong as I cannot work it out ?
pastafarian
Well-known member
They have retained a proportion of the refund and brown enveloped it to the secret FA Cup money account.
Dick Swiveller
Well-known member
- Sep 9, 2011
- 9,526
As someone who has just been recalled to get involved in a similar exercise, can I just ask people give them a little bit of slack. Changing/refunding people different amounts with different preferences is a bleeding nightmare.
AmexRuislip
Retired Spy 🕵️♂️
Cap tax!
I guess the rest has gone to cardboard me.
I bet he's sat next to a buxom milf as well.
Is it PotG?
Thrifty non-licker
Have you checked the 'Event Date and Time'?
Might say tomorrow or whatever.
Might say tomorrow or whatever.
Well .. not exactly what's wrong
but it looks like a couple of the transactions didn't get back to the card, likely they didn't complete all the process? ... I assume they will go back over them and fix I've no idea what the individual sums relate to but the total including the two highlighted is correct
The Andy Naylor Fan Club
Well-known member
Well .. not exactly what's wrong
I've no idea what the individual sums relate to but the total including the two highlighted is correct
You might want to cover those reference numbers, they look like credit card numbers to me!
Dick Swiveller
Well-known member
- Sep 9, 2011
- 9,526
Nah - they aren't. Tony Cooper is on top of hiding personal information!
Beach Hut
Brighton Bhuna Boy
Well .. not exactly what's wrong
I've no idea what the individual sums relate to but the total including the two highlighted is correct
Ah right understand so 6 out of 10 £33.68 arrived but the £120 for the Norwich tickets is shown as refunded but not arrived on card, no doubt it will arrive shortly plus the rest.
The Andy Naylor Fan Club
Well-known member
I'll check, I thought I'd got this a week or so ago.
Thanks ... but they're just a BHA ref
You can have that for free
Taybha
Whalewhine
Just like that ....... it was gone .
Magic Sponge
Well-known member
Looks like they are refunding as five separate payments so one for each game missed.
I have received three refunds so hopefully another two are on the way.
I have received three refunds so hopefully another two are on the way.
Dick Swiveller
Well-known member
- Sep 9, 2011
- 9,526
I had a look and they have added 5 refund amounts to 2021 - I guess this will then be split across the monthly payments but seems a strange way to do it.