I am a fan, not a customer
True, none of us will swap clubs in the same way we swap supermarkets or energy providers. But it's just nice to let the club know that calling us 'customers' is a double-edged sword. 'Customers' are more than entitled to complain when the product they are buying is either a) not working as well as the last one we bought and/or b) is not giving value for money.Surely as a customer you then have the right to take your business elsewhere?
I am a fan through good and bad and am still so happy to even be in this position after all we have been through
Surely as a customer you then have the right to take your business elsewhere?
Hopefully the wheel will turn that far in due course. It seems inevitable as "customers" is plainly nonsense.Many more complaints on those lines and the club will go back to calling us all 'fans' in no time!
I'm paying top dollar for an inferior product at the moment and I demand value for money otherwise I will not buy from you next season
You also have the right to complain if you have been mis-sold something, if it doesn't meet the Trades and Descriptions Act.
"Premier League Ready", remember...
Or maybe I just am...
Are you back already?
I wonder where one club one ambition sits. Surely they need to elaborate on this.