I know I must be sounding like a right bore......with Paul Barber reply

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K

kingcole

Well-known member
Jan 2, 2010
5,315
So far down Shoreham Beach, I am virtually back in
But 4 days out, not a single pair of tickets available online.

Only yesterday my lad got an email about various ticket promotions for Hudds.

It's crazy.

We all know dozens will be added in all stands, and 3/4's of the south will be empty, unless of course 300 are going to travel from Yorkshire.

It's the craziest way I have ever seen a business run:-

A) State you want fans to come to matches
B) Advertise offers to entice said fans
C) No tickets available.
 




Questions

Questions

Habitual User
Oct 18, 2006
25,508
Worthing
What's the official response to all the criticism aimed at this aspect of the ticketing policy ?
 


Rugrat

Rugrat

Well-known member
Mar 13, 2011
10,224
Seaford
kingcole said:
But 4 days out, not a single pair of tickets available online.

Only yesterday my lad got an email about various ticket promotions for Hudds.

It's crazy.

We all know dozens will be added in all stands, and 3/4's of the south will be empty, unless of course 300 are going to travel from Yorkshire.

It's the craziest way I have ever seen a business run:-

A) State you want fans to come to matches
B) Advertise offers to entice said fans
C) No tickets available.
Click to expand...

It's mind boggling ... I can't fathom it, nor the absurd responses from the club when questioned. I wonder if this is a case of another 3rd party feck up ???
 


Stat Brother

Stat Brother

Well-known member
NSC Patron
Jul 11, 2003
73,888
West west west Sussex
Is NOW the only time you are able to buy tickets?
Or, are you able to check over the next couple of days to see if any are released/become available.
 






K

kingcole

Well-known member
Jan 2, 2010
5,315
So far down Shoreham Beach, I am virtually back in
Stat Brother said:
Is NOW the only time you are able to buy tickets?
Or, are you able to check over the next couple of days to see if any are released/become available.
Click to expand...

No. Now is not the time. Fortuntaly, I am a STH so don't need to bother to buy tickets. I am also well clued up on all things Albion, with this board a big part of my education.

However, a new supporter who has been enticed by the advertising or recommended by a friend may well look online this evening and see there is nothing available.

Not only will he probably assume it's full and not buy a ticket. He will tell others of his experience. May
 




H

Hastings woody

Member
May 17, 2011
554
1066 country
I'm disheartened also, My son is on leave from the army & wanted to go to the game with me his new girlfriend & my little girl but I've had to let him down & tell him we are going to the pilot field to watch Hastings utd instead as there are no 4 seats available together. at least it will save me about £100.
 




kevo

kevo

Well-known member
Mar 8, 2008
9,801
This just seems totally absurd on every level. Have you tried pointing this out to Mr Barber? Would be interesting to hear his explanation.
 


MattBackHome

MattBackHome

Well-known member
Jul 7, 2003
11,873
kingcole said:
No. Now is not the time. Fortuntaly, I am a STH so don't need to bother to buy tickets. I am also well clued up on all things Albion, with this board a big part of my education.

However, a new supporter who has been enticed by the advertising or recommended by a friend may well look online this evening and see there is nothing available.

Not only will he probably assume it's full and not buy a ticket. He will tell others of his experience. May
Click to expand...

I agree 100%. I may have missed the memo from PB (who I'm totally behind in most other areas) but don't understand this approach to ticket buying.
 






kevo

kevo

Well-known member
Mar 8, 2008
9,801
Contact PB. He needs to be made fully aware of this. It is ridiculous.
 








Thunder Bolt

Thunder Bolt

Silly old bat
Aug 18, 2009
67,875
Beside the seaside, beside the sea
kingcole said:
No. I don't need to. But if someone got in from work now and tried, it would be shut. Their only way of buying a ticket at this moment is online. And they can't.
Click to expand...

You may not need to, but you were aware that there was a problem. Someone in the ticket office may have forgotten to make the seats available and would appreciate being reminded?

kevo said:
This just seems totally absurd on every level. Have you tried pointing this out to Mr Barber? Would be interesting to hear his explanation.
Click to expand...

I think he ought to know as it's losing sales.
 




Thunder Bolt

Thunder Bolt

Silly old bat
Aug 18, 2009
67,875
Beside the seaside, beside the sea


ATFC Seagull

ATFC Seagull

Aberystwyth Town FC
Jul 27, 2004
5,350
(North) Portslade
I know I must be sounding like a right bore......

Deanbha said:
Ring the club shop in the morning, they will have 4 seats together for you mate. Seems a shame to miss out.
Click to expand...

Unfortunately ringing seems to be very problematic at the moment as well. I have been trying to call them yesterday and today from mobile, home and work, but the push-button call menu on the ticket line wasn't responding. Emailed the club and got a call straight back saying they know this is a problem at the moment. But coupled with online issues it's hardly conducive to filling a stadium. ESPECIALLY for the cup game with no STH's guaranteed.
 




H

Hastings woody

Member
May 17, 2011
554
1066 country
It does seem a shame, I always buy online as havn't the time to spend ages on the phone waiting for an answer. All seats should be available from the off. At the mo I'm like " sod them I'll take my custom elsewhere if they don't want my money" I wonder how many more fans they have peeed off doing it like this.
 




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