[Albion] I hate that the club still use 0844 telephone numbers

[kingcole]

Even Ryan Air have ditched them now.

They seems tinpot, still cost a fortune and although not against the law (for sales and I assume upgrades, the reason I was calling) it really is against the spirit of the rules that were introduced last year to curb their use.

In the past I’ve rung supporter services to upgrade a ticket, but they were having none of it today. I rung back on a crappy line on Skype.

If there was a way to do this online there would not be an issue. The only suggestion the operative had to me avoiding an expensive mobile call was to turn up on match day and add the the queues.....

 

[CorgiRegisteredFriend]

I use my works phone and costs me nothing.

 

[Weststander]

Premium rate numbers should be unlawful.

As well as the obvious rip off, there’s the added incentive for the entity to put callers on hold for ever = more money.

 

[kingcole]

The club's telephone number is 0344 324 6282 and is local rate.

Yup - thats supporter services and has until recently worked a treat. Now they are insisting I call 0844 327 1901 to upgrade a ticket. I’m sure it the same people too - hey ho...

 

[Coalburner]

Barber out

 

[Goldstone1976]

Yep - tacky.

 

[gripper stebson]

I'm still trying Brighton 8049... for Albion news all day, everyday.

...but first the Albion lottery numbers.

 

[chaileyjem]

Yup - thats supporter services and has until recently worked a treat. Now they are insisting I call 0844 327 1901 to upgrade a ticket. I’m sure it the same people too - hey ho...

I agree about this. Most companies have thankfully ditched the prohibitive 7p a minute or more charge (over and above standard phone costs) etc to ring up and get through to customer service for various bits of ticket info. It would be a worthwhile gesture by the club. And its crazy that its difficult to upgrade tickets online.

 

[Frutos]

I agree about this. Most companies have thankfully ditched the prohibitive 7p a minute or more charge (over and above standard phone costs) etc to ring up and get through to customer service for various bits of ticket info. It would be a worthwhile gesture by the club. And its crazy that its difficult to upgrade tickets online.

That must be the first time you've ever said anything vaguely negative about the club. I agree with you 100%, just surprised to hear you deviate from the party line.

 

[marlowe]

I often use this site

https://www.saynoto0870.com/search.php

The altermative number given is 0344 324 6282

 

[zefarelly]

01273 . . . .