As an armchair fan (sadly, and for various reasons) obviously I'm not involved in this. I have to say though, reading some of the above posts, it made me very sad. Passing on a ticket to friends and family - seems natural, and an intrinsic part of being a family club. The change from 'fans' to 'customers' wasn't a good thing to do, IMHO - now it actually seems to be heading to 'anti-fan'.
From a distance, this looks like control freak behaviour by the club. Not a good look - and such a shame since the club are doing so many other things so right.
Why do people continue to insist on misquoting or misinterpreting the reference to fans not customers?
As an armchair fan (sadly, and for various reasons) obviously I'm not involved in this. I have to say though, reading some of the above posts, it made me very sad. Passing on a ticket to friends and family - seems natural, and an intrinsic part of being a family club. The change from 'fans' to 'customers' wasn't a good thing to do, IMHO - now it actually seems to be heading to 'anti-fan'.
From a distance, this looks like control freak behaviour by the club. Not a good look - and such a shame since the club are doing so many other things so right.
Hope PB doesnt see this. Should be ashamed all of you.T&Cs say ST not transferable
People don't like change. It is now much harder to pass on a ticket to;
Someone banned from attending games.
Unconnected people from all corners of the world, when you are sadly unable to make any of the high profile games.
Innocently sharing a discounted ticket with someone either too old or too young to qualify for the particular discount.
It isn't perfect, but it isn't all bad either and given time genuine fans will get used to it. It gets easier after the first time of use.
I think I have missed one league game and one cup game in the Amex era, so my ticket is just me.
Both my sons have been through uni. Son number 1 gave his season ticket up and regretted it. In fact he still regrets it to this day, having been through the waiting list he has his seat back, just not the loyalty points. Son number 2 has asked me to keep his season ticket for now, but doesn't seem to be missing it half as much. When he had an under 21 ticket it was really difficult. Now at least it can be shared around and Son number 1s girlfriend often uses it, with my brother in law as back up. Setting it up was a pain, but for me at least it seems to be working quite well.