[Football] Help needed - Chelsea Ticket

[Uh_huh_him]

Definitely issues with Brighton post, know a few who haven't had recent tickets through in time and had to get dupes picked up

Yeah I should have known better - I had to have duplicates 3 times last season.
In my head i thought it was a digital ticket.
Palace and West Ham are this season , I think.

 

[Originunknown]

Yeah I should have known better - I had to have duplicates 3 times last season.
In my head i thought it was a digital ticket.
Palace and West Ham are this season , I think.

You can email supporter services if no one is picking up the phone

 

[Uh_huh_him]

This thread has all the info you need

[Albion] - Forgot ticket!!

Someone I know* has forgotten their ticket for today’s match. They are well on their way to Nottingham, so no possibility of going home to pick it up. They’ve spoken to the Forest ticket office, who have told them to contact BHAFC ticket office - but that’s closed. Has anyone else had problems...

www.northstandchat.com

Will take my chances with the supporter services rep at the stadium.
Looks like the only option.

Anyone know when they're usually open for business on a match day?

 

[Uh_huh_him]

You can email supporter services if no one is picking up the phone

It isn't that no-one's picking up.
There just is no option to get to anyone.
Supporter services are available Mon-Fri 9:00-17:00

This is also the case for picking up emails.

It seems the only way of speaking to Supporter Services, is on matchday, at the ground.
Which is fair enough.
But it would be good if that was explained as the only available last ditch option.

 

[Originunknown]

It isn't that no-one's picking up.
There just is no option to get to anyone.
Supporter services are available Mon-Fri 9:00-17:00

This is also the case for picking up emails.

It seems the only way of speaking to Supporter Services, is on matchday, at the ground.
Which is fair enough.
But it would be good if that was explained as the only available last ditch option.

They may check the emails on match days mate, just put your fan no. on an email and say not received request duplicate. Can't hurt

 

[Tom Hark Preston Park]

That's what I'm hoping.
I have tried emailing Supporter services - but it does imply that they only check emails during office hours and will try to respond within 5 days.

That thing from the Everton game I pasted into post #9 says that they monitor their inbox right up til kickoff time. So if you mail them with thread title 'Chelsea Duplicate' and include your fan number and (Chelsea?) seat in the email then they should be able to sort you out with a duplicate ticket. Can't to do any harm either way, I'd have thought

 

[Uh_huh_him]

You’ll be fine. Just be a persistent blagger / ticket holder mate.

Yeah - Will get there early with all necessary evidence.
I'm sure the rep at the ground will be helpful, they've always seemed to be, when picking up tickets previously

 

[Uh_huh_him]

That thing from the Everton game I pasted into post #9 says that they monitor their inbox right up til kickoff time. So if you mail them with thread title 'Chelsea Duplicate' and include your fan number and (Chelsea?) seat in the email then they should be able to sort you out with a duplicate ticket. Can't to do any harm either way, I'd have thought

Yeah I did that last night anyway - so hopefully the situation will be easily solved on the day,

Thanks for the advice

 

[Mr Banana]

Yeah - Will get there early with all necessary evidence.
I'm sure the rep at the ground will be helpful, they've always seemed to be, when picking up tickets previously

Would leave loads of time if you can - the duplicates collection queue for the league cup game at Chelsea was massive

 

[Uh_huh_him]

Would leave loads of time if you can - the duplicates collection queue for the league cup game at Chelsea was massive

I will . I doubt they will be open much before 12:30 though will they?

 

[thedeadone]

It has just occurred to me that my ticket has not been delivered yet.

I thought it might have been a digital only ticket, but having just checked I see that's not the case.
Apparently I needed to contact Supporter services by no later than 9 hours ago.

I'm sure I've seen people share advice on what to do in similar circumstances on here..

Or am I f***ed?

Mine havent turned up either.
i spoke to the club yesterday they are getting reprints for collection at the ground by the away end NOT Chelsea ticket office.
There is quite a list of people needing tickets so he told me so he added me to the growing list as some only got posted tuesday and the post was never gonna get there in time.

Get there early and im sure they can help you.

Lets hope the que is not Charlton Away in size!!

 

[Horses Arse]

I will . I doubt they will be open much before 12:30 though will they?

Call Chelsea rather than Albion - I left my Leeds tickets at home a couple of seasons ago, I called their ticket office as Albions was shut - they asked for ID and evidence that I'd purchased tickets and then printed them out for collection when I arrived.

One of my sons repeatedly forgot tickets for away games and always got duplicates. Should be fine but worth phoning so you can get things moving with them prior to arriving at the ground

 

[Bodian]

I have had no post delivery this week so went into my local delivery office this afternoon and they gave me my post which included the ticket luckily.

Appalling.

 

[London Irish]

For the Chelsea cup game, the ticket office actually sent someone up to Stanford Bridge to sort out all the problems on the day. Assume the same will happen again. My cup ticket arrived a week after the game but everything was sorted smoothly at the ground

 

[Paulie Gualtieri]

Mine havent turned up either.
i spoke to the club yesterday they are getting reprints for collection at the ground by the away end NOT Chelsea ticket office.
There is quite a list of people needing tickets so he told me so he added me to the growing list as some only got posted tuesday and the post was never gonna get there in time.

Get there early and im sure they can help you.

Lets hope the que is not Charlton Away in size!!

Can assure you it’s shorter now, I’m outside the flats on valley grove, I’m optimistic I’ll be in within the hour

 

[Wozza]

Brighton & Hove Albion

Brighton & Hove Albion

www.brightonandhovealbion.com

 

[Horses Arse]

Brighton & Hove Albion

Brighton & Hove Albion

www.brightonandhovealbion.com

Blimey, better late than never I guess

 

[Seaview Seagull]

Blimey, better late than never I guess

It seems to me that given the appalling post situation locally the club might be better asking fans to collect tickets from the amex ticket office rather than posting them at all.