Thunder Bolt
Silly old bat
That's horiffic- I don't envy you at all. The Ombudsman SHOULD be able to untangle that for you - it's whats the EOS was set up for in the first place. Best of luck with it
Thanks. I ought to add that we didn't receive a single bill from Pozitive Energy so we couldn't find out who the real account holder was until we got the warrant letter. The company involved are great and said they've had problems with them too.