Furious with East Coast and Southern

[Herr Tubthumper]

It says so much about the trains in this country. They've always been unreliable and always will be. You put your trust in the timetable at your peril.

And it says something about people's attitude ie inform the OP to cover his ass as opposed to expect a rail network to either deliver what they're supposed to deliver or be flexible.

 

[Ernest]

And how often has anyone been asked to produce their bank card when booking in? I travel abroad extensively using lots of airlines and have NEVER been asked for my bank card. Stop inventing these silly scenarios up and accept what happens in reality.

Just because it hasn't happened to you eh ? I've travelled a fair bit too and happened to me at Bangkok airport as I didn't have the card I booked with as a ATM had swallowed it and had a job to be allowed to travel. I must have imagined that and all the other times I've been asked to produce my card at check in ?

 

[ofco8]

Best of times I always say an hour minimum crossing London, complain to EC and see what they say but they may quote what I told you about the tube

Had cheap advanced tickets for whole journey. However, left plenty of time between each connection when booking and whole day went without a hitch.

 

[Ernest]

Yet another ridiculous hypothetical argument to justify your petty-mindedness. How often does this scenario you've just conjured up happen?

Most days, most trains in fact which is why if you travel on the wrong train you can expect to be charged

 

[Ernest]

Had cheap advanced tickets for whole journey. However, left plenty of time between each connection when booking and whole day went without a hitch.

That is the correct answer and nice to meet someone with a bit of common sense instead of all these hysterical over reactors

 

[HawkTheSeagull]

A lot of responses on this thread show exactly what is wrong with this country, a sense of entitlement to something you haven't paid for.

No one thinks of the poor commuter paying £4k for his gold card who has to stand between London and Brighton because someone paying £3 for his ticket has decided it is his right not to catch the train he booked and travel on any train thus forcing someone with the correct ticket to stand.

Labour had 13 years to renationalise the railways and did f*** all.

That commuter who has paid £4000 would then be an idiot if they only used it off-peak at the same time as the cheap advances as they would be paying an awful lost more. Think most people using season tickets travel in the peaks - when you dont get advances.

 

[Herr Tubthumper]

Do you read the T & C's before you book online ? If it states the purchasing card must be produced then it must be produced , if it doesn't and some flights have the verified by VISA security system which doesn't need the card to be produced at check in.

T&C, security. Want to trot out health and safety for the full set?

 

[Butch Willykins]

I've said it before and I'll say it again, any political party that can come up with a manifesto focusing mainly on sorting out Public Transport (particularly trains) and also solutions to the 'housing crisis' would absolutely romp home at the next General Election.

 

[Tom Hark Preston Park]

I've said it before and I'll say it again, any political party that can come up with a manifesto focusing mainly on sorting out Public Transport (particularly trains) ... would absolutely romp home at the next General Election.

Labour reversed many years of the Tories starving the railway infrastructure of investment - and still the damn things can't be made to run on time.

 

[HawkTheSeagull]

I've said it before and I'll say it again, any political party that can come up with a manifesto focusing mainly on sorting out Public Transport (particularly trains) and also solutions to the 'housing crisis' would absolutely romp home at the next General Election.

Add fuel prices to that too !!!

 

[Herr Tubthumper]

Do you read the T & C's before you book online ? If it states the purchasing card must be produced then it must be produced , if it doesn't and some flights have the verified by VISA security system which doesn't need the card to be produced at check in.

I fly a fair bit and always use my credit card to book online. Always. I cannot ever recall having to produce it. Never. I have been using my credit card to book flights online ever since I could. Even when I have used airport automated machines to get my boarding pass. They just ask for your reference number, surname and your passport at security.

Also, why is an item which is very easy to clone/forge/buy down the pub held up as the ultimate item for security which is NOT trumped by personal ID and the confirmation letter?

Turning my mates scenario around would he be allowed to board a plane with credit card alone? No. Of course not.

 

[hans kraay fan club]

Not sure but it is to do with security reasons, the card could have been stolen and the thief used it to buy tickets etc. I know planes have the same rule that the card used to book the ticket has to be presented at check in or you can't fly. If I had come across this I'd have let the person travel as obvious what has happened but ticket office staff are bound by cash regulations set by the banks etc.

Surely if somebody had stolen the card and used it th buy the ticket, then said thief would still have the card, so I dont understand how this rule helps combat fraud?

 

[pauli cee]

if it's any consolation, i missed the last train from hove to worthing last night as it left a minute early.
cost me £40 in a cab instead,
bit gutted, but shit happens i guess.....

 

[8ace]

You Sir, we're gloriously drunk yesterday

 

[Herr Tubthumper]

Surely if somebody had stolen the card and used it th buy the ticket, then said thief would still have the card, so I dont understand how this rule helps combat fraud?

Quite. See my second paragraph above, now I have corrected it. It's nonsense.

 

[hans kraay fan club]

I fly a fair bit and always use my credit card to book online. Always. I cannot ever recall having to produce it. Never. I have been using my credit card to book flights online ever since I could. Even when I have used airport automated machines to get my boarding pass. They just ask for your reference number, surname and your passport at security.

Also, why is an item which is very easy to clone/forge/buy down the pub held up as the ultimate item for security which is NOT by personal ID and the confirmation letter?

Turning my mates scenario around would he be allowed to board a plane with credit card alone? No. Of course not.

In fairness, there IS a scenario, where producing the card makes sense - but it's nothing to do with security. If you buy a ticket on line, and tick the option for 'collect at station', then select a unmanned station, with a machine - in this case, you input a reference number, followed by your card, into the machine, and it produces your tickets. I've done this, when there's not been time to have them posted to me. This should however, bear little relevance to your friend's case where he was collecting from a manned office, where the staff had brains they could have used.

 

[8ace]

In fairness, there IS a scenario, where producing the card makes sense - but it's nothing to do with security. If you buy a ticket on line, and tick the option for 'collect at station', then select a unmanned station, with a machine - in this case, you input a reference number, followed by your card, into the machine, and it produces your tickets. I've done this, when there's not been time to have them posted to me. This should however, bear little relevance to your friend's case where he was collecting from a manned office, where the staff had brains they could have used.

It's always card first when I've done it, then the reference number (sometimes it doesn't ask for this).

 

[Pot noodles for everyone]

That is the correct answer and nice to meet someone with a bit of common sense instead of all these hysterical over reactors

Where have you once shown common sense in this thread? It's you that reacts hysterically to anyone asking for common sense to be applied. "Sorry guv, rules is rules...security innit...banking rules (that I've just invented)...not my fault...your fault...cannot compute....computer says no....if I let you then everyone will do it....."

 

[cloud]

Do you read the T & C's before you book online ?

Does anyone?

Or do you expect a certain level of service, a "constructive obligation" is the legal term, meaning the company provides the level of service that customers have come to expect, which may be above and beyond what the small print says. After a while it becomes "reasonable" to expect that level of service, despite what the T&Cs say

 

[Pot noodles for everyone]

Most days, most trains in fact which is why if you travel on the wrong train you can expect to be charged

It's not a fact at all. It's a spurious argument that you've just invented where there's no hope of proving one way or another. I'm a commuter who travels on a train every day and have yet to encounter this. There - that's nullified your argument.