[Albion] Finances force me to cancel my season ticket, but its not that easy.

[timbha]

The ticket office said "We can only look to cancel these under "exceptional circumstances" which are reviewed on a case by case basis by our management."
Has anyone else had to do this ? What would be the outcome if I just cancelled my dd ? I don't want to lose loyalty points etc
I understand they have to plan financially but it seems a bit draconian to ask for further documentation to support your case. Dont they watch the news ?

Bit miffed to be having to get rid and bit miffed it's maybe not possible.

You agreed a contract with the club. Now you want to cancel that contract. The club has asked to see documentation so they can consider your request. You call it draconian. I call it reasonable. Think about it. Your expectation would give everyone the right to cancel their ST on the strength of an email or phone call quoting the BBC news.

Why not comply with the club’s request rather than complaining on here?

 

[Paulie Gualtieri]

It’s always a shame giving it up, I didn’t really have a choice either. Increasingly I’ve found I’m far from alone though, it was definitely more the journey than the PL destination, it’s a shame we can no longer share a few between us as once did. Club sort of killed a group of 50 somethings social circle.

You still could couldn’t you? Primary pays £20 + group join Albion plus £? + season ticket(s) / number in group?


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[Herr Tubthumper]

Having said I'd never get rid of my ST, I've now come to the conclusion that I have no choice. Work is drying up and financially I kind of have no choice.
£45 a month plus petrol up from Somerset basically its around £100 a game, and thats when I can make it.
Anyway, I've obviously missed the non renewal date (I pay by monthly direct debit)
The ticket office said "We can only look to cancel these under "exceptional circumstances" which are reviewed on a case by case basis by our management."
Has anyone else had to do this ? What would be the outcome if I just cancelled my dd ? I don't want to lose loyalty points etc
I understand they have to plan financially but it seems a bit draconian to ask for further documentation to support your case. Dont they watch the news ?

Bit miffed to be having to get rid and bit miffed it's maybe not possible.

Whilst the club say they’ll look at the circumstances on a case-by-case I struggle to see how simply not being able to afford it is an exceptional circumstance. Might be an idea to look at other options. You should be able to flog the top-six games on the exchange at the very least.

That said, the club will need to be imaginative next April as many more will be in the same boat.

 

[Springal]

Hope something can be reviewed for those with genuine hardship … not those that don’t fancy it anymore !

We go Tuesday and the cases are out in the spare room with piles of ironing to be done! Although just bought snorkels, beach shoes etc…which may be a tad heavy!

Started getting stuff together for November Canary Islands cruise and digging out Caribbean shirts etc for January cruise!

:
.

 

[The Optimist]

Having said I'd never get rid of my ST, I've now come to the conclusion that I have no choice. Work is drying up and financially I kind of have no choice.
£45 a month plus petrol up from Somerset basically its around £100 a game, and thats when I can make it.
Anyway, I've obviously missed the non renewal date (I pay by monthly direct debit)
The ticket office said "We can only look to cancel these under "exceptional circumstances" which are reviewed on a case by case basis by our management."
Has anyone else had to do this ? What would be the outcome if I just cancelled my dd ? I don't want to lose loyalty points etc
I understand they have to plan financially but it seems a bit draconian to ask for further documentation to support your case. Dont they watch the news ?

Bit miffed to be having to get rid and bit miffed it's maybe not possible.

What you need to remember from the club's point of view is that offering the direct debit payment option is a 'nice' thing. They could just ask for the money upfront in May. In which case you would have already paid the full amount and now be hoping to get a refund.

 

[Neville's Breakfast]

Hope something can be reviewed for those with genuine hardship … not those that don’t fancy it anymore !

Not to mention the ones who prefer golf anyway

 

[maresfield seagull]

True But do we not profess to be different from the rest ?
Yes it's business But Brighton try to do the right thing

 

[rogersix]

First (long overdue) major match-fixing scandal, EPL all goes POP

So, no games have been fixed, right oh!

 

[timbha]

Not to mention the ones who prefer golf anyway

For some, we are their second team anyway

 

[Paulie Gualtieri]

For some, we are their second team anyway [emoji6]

My gamer mate Marc is abit like that


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[portlock seagull]

You still could couldn’t you? Primary pays £20 + group join Albion plus £? + season ticket(s) / number in group?


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Sorry, yes, we can resume now but it killed last season stone dead. And believe it or not but some just got out the habit and feel very bitter about after decades of thin and thin. As we know, and most agree, was a club CS own goal. Whether come back now remains to be seen, as ST lost then and impossible to get seats back in same place etc. Club have got a lot right but last seasons ticket fiasco was a complete **** up, peed a lot of loyal fans off as has been endlessly debated on here (so no need to revisit)

 

[LamieRobertson]

Having said I'd never get rid of my ST, I've now come to the conclusion that I have no choice. Work is drying up and financially I kind of have no choice.
£45 a month plus petrol up from Somerset basically its around £100 a game, and thats when I can make it.
Anyway, I've obviously missed the non renewal date (I pay by monthly direct debit)
The ticket office said "We can only look to cancel these under "exceptional circumstances" which are reviewed on a case by case basis by our management."
Has anyone else had to do this ? What would be the outcome if I just cancelled my dd ? I don't want to lose loyalty points etc
I understand they have to plan financially but it seems a bit draconian to ask for further documentation to support your case. Dont they watch the news ?

Bit miffed to be having to get rid and bit miffed it's maybe not possible.

I presume you’ve done an income/expenditure statement for your own benefit to help you come to the conclusion that it’s no longer affordable and perhaps other outgoings …perhaps that would be a good starting point to move forward …and also put your request in writing alongside your financial ‘statement’.
All the best in your search for work.

 

[Justice]

The ugly side of PL football, sold a player for £62m and then the club grief a fan because he can’t afford his ST.

 

[timbha]

The ugly side of PL football, sold a player for £62m and then the club grief a fan because he can’t afford his ST.

What?

Nice try

 

[joydivisionovengloves]

The ugly side of PL football, sold a player for £62m and then the club grief a fan because he can’t afford his ST.

To be fair they've not given me grief at all. Them the rules and they're offering a possible way out.

 

[joydivisionovengloves]

Would it help if for some games you (only) had to drive as far as Godalming in Surrey?
PM me if you want to explore this but it's realistically only a 45 mile saving. I drive to Lewes and get the train in 1 stop from there.

Thank you, very kind. I shall keep that in mind.

 

[joydivisionovengloves]

What you need to remember from the club's point of view is that offering the direct debit payment option is a 'nice' thing. They could just ask for the money upfront in May. In which case you would have already paid the full amount and now be hoping to get a refund.

Yes I agree 100% and if Id paid up front I wouldn't even consider a refund, however, as my payments are in the future Im concerned about being able to make those payments.

 

[Icy Gull]

Would it help if for some games you (only) had to drive as far as Godalming in Surrey?
PM me if you want to explore this but it's realistically only a 45 mile saving. I drive to Lewes and get the train in 1 stop from there.

Got to love NSCers, what a kind offer

 

[timbha]

Got to love NSCers, what a kind offer

Agreed. Very kind and thoughtful

 

[atomised]

Agree. In your circumstances perhaps list the matches you can't go to on the exchange which may bring some cash back, the matches you don't go to will automatically save you petrol money and then, if your situation improves in the next 12 months you still have your seats and loyalty points and if not you can just cancel then. But good luck either way.

the down side of that is the club send letters if you miss more than a certain number of games to let you know your season ticket may not be renewed even if you list them on the exchange.