Gritt23
New member
What we are seeing at the moment is the start of something massive for this club.
Completely agree, but if we want 25,000 along for the journey we need to make sure the product is right from top to bottom. While the hardcore will ride the rollercoaster along the way, we can't ignore the view of "well, I'll just come back when you have it all sorted." We talk about the fans as customers, well, that's what customers do. They go elsewhere (back to their tellies in the case of football "customers") and return when they see the product is value for money.