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eurostar passengers moaning idiots



clapham_gull

Legacy Fan
Aug 20, 2003
25,877
Many people these days do seem to complain about anything, something we never really did as a nation which was probably also a problem.

But if I'd pay £100 plus to get on an advanced train like the Eurostar, I'd expect them to be in better position that I to work out whether the weather could possibly stop it running.

You'd also think they have procedures in place to ensure that customer wouldn't get stuck for 15 hours on the thing with no water on offer.

I'd be bloody pissed off too and I'd expect Eurostar are rightly embarressed about it.
 




Timbo

Well-known member
Jul 5, 2003
4,322
Hassocks
On the news on the radio 2 today they had an interview with a couple of people who were almost hysterical after getting stuck on a train. Immediately followed by an item about another soldier dying in afghanistan. made them look like a right couple of twats.
 




portlock seagull

Well-known member
Jul 28, 2003
17,778
Sure I'd be pissed off. But deal with it people like the thread starter says. 12hrs without food and drink - what, like when you're asleep???? Not exactly Dalphur is it.
 


Lethargic

Well-known member
Oct 11, 2006
3,511
Horsham
To me this is typical of this country in general - general public that expect everything on a plate with perfect service and the attitude thats its everyone elses fault when something goes wrong. But on the other hand we have incompetent companies trying ot get away with everything on the cheap and then blaming everything else when something goes wrong.

What I dont understand is this is not the coldest temperatures we've had since the tunnel opened so why does this only happen now - maybe the trains are not serviced as offen as they should be and have deteriated to a condition where this does become an issue.

Personally I feel for the passengers and the buck stops with Eurotunnel but if it really was that bad why not get off the train and walk down the service tunnel after all it would not take 12 hours to walk 13 miles.
 




philsussex

New member
Dec 9, 2006
5,266
Good Old Sussex By the Sea
I do think sometimes people just have to accept that sometimes the weather wins.

We live in a temperate climate, weather like this occurs once a year maybe, and therefore it makes no economic sense whatsoever to invest in the sort of infrastructure that countries in Arctic regions have. Even simple sounding stuff like road gritting is a surprisingly scientific procedure- go out too early and it gets washed away by cars, go out a few minutes late and the weather foils it. We're not masters of nature, and sometimes people need to get over that and accept that things occasionally beat us.

Absolutely right.
 


dougdeep

New member
May 9, 2004
37,732
SUNNY SEAFORD
Personally I feel for the passengers and the buck stops with Eurotunnel but if it really was that bad why not get off the train and walk down the service tunnel after all it would not take 12 hours to walk 13 miles.

Because the doors don't open.
 


Westdene Seagull

aka Cap'n Carl Firecrotch
NSC Patron
Oct 27, 2003
21,526
The arse end of Hangleton
Some very ironic postings considering the slagging the club get when they get things "wrong" !

" Season tickets are a day late ..... Sack Ken Brown ..... the Stewards made us sit down ..... not enough XXXL shirts at the club shop ..... etc .... etc ..... etc "

???
 




brighton bluenose

Well-known member
Jan 6, 2006
1,396
Nicollet & 66th
Sure I'd be pissed off. But deal with it people like the thread starter says. 12hrs without food and drink - what, like when you're asleep???? Not exactly Dalphur is it.

Yeah, with kids screaming, old people feeling the cold, maybe people on there who are ill, minimal food and drink and sanitary facilities on the verge of overflowing - it must be JUST LIKE snuggling up under your duvet in your own bed at home FFS!!!

And btw its Darfur!!
 


tedebear

Legal Alien
NSC Patron
Jul 7, 2003
17,105
In my computer
Some very ironic postings considering the slagging the club get when they get things "wrong" !

" Season tickets are a day late ..... Sack Ken Brown ..... the Stewards made us sit down ..... not enough XXXL shirts at the club shop ..... etc .... etc ..... etc "

???

I thought that too!

I agree some very odd responses, most people on here moan at the drop of a hat. I would have liked to hear them sitting on a train (possibly with a small child or children) in the freezing cold for 5 hours with an overflowing toilet, little water and no food ....and for the whole journey to possibly take 16 hours.

Is it jealousy, they think the Eurostar is the realms of the posh or some such other Sun newpaper induced inaccurate view?
 


BLOCK F

Well-known member
Feb 26, 2009
6,723
Some very ironic postings considering the slagging the club get when they get things "wrong" !

" Season tickets are a day late ..... Sack Ken Brown ..... the Stewards made us sit down ..... not enough XXXL shirts at the club shop ..... etc .... etc ..... etc "

???

Agreed,I cannot believe some of the replys on this subject.Of course it is a shambles and the whole situation appears to have been handled very badly.
 




csider

Active member
Dec 11, 2006
4,511
Hove
they have a valid point, the conditions were awful from what i heard.
 


Tom Hark Preston Park

Will Post For Cash
Jul 6, 2003
72,348
Sure I'd be pissed off. But deal with it people like the thread starter says. 12hrs without food and drink - what, like when you're asleep???? Not exactly Dalphur is it.

After 12 hours without any information, they'd have had no idea if they'd just been abandoned or the tunnel had collapsed or what. And by all accounts it was baking hot in the carriages - which makes having no water downright dangerous.
 


Gully

Monkey in a seagull suit.
Apr 24, 2004
16,812
Way out west
I would imagine that spending 12 hours in the tunnel, with little or no information and no access to water or food (other than what people had with them) would have been pretty damn scary...so, they must be forgiven for having a bit of a moan about it.

I think the important thing here is that Eurotunnel learn from the experience and make contingency plans for a similar event happening again, which has to be a possibility. I am pretty sure there was a fire on a train a few months back and the emergency was dealt with in an appropriate manner, no lives were lost and everyone was safely evacuated from the tunnel, it is a mystery to me how it took so long to get people out this time.
 




bhaexpress

New member
Jul 7, 2003
27,627
Kent
Well all I can say is that those people who have been slagging off the passengers have obviously never had a remotely similar experience. It happened to me one time for a mere two hours a few years ago and I was very peeved so I can only imagine what those passengers felt like but I'd rather not.
 


Durlston

"You plonker, Rodney!"
Jul 15, 2009
10,017
Haywards Heath
Refund on their ticket,£150 and a free trip to be used in the future as compensation.:facepalm: It's difficult to imagine how awful it must have been for them.I hope they take Eurostar to court over it.They wouldn't treat cattle as badly as that.
 


Springal

Well-known member
Feb 12, 2005
24,785
GOSBTS
Now all the moaners are back because Eurostar have suspended all services! They can't win
 


GT49er

Well-known member
NSC Patron
Feb 1, 2009
49,186
Gloucester
I've been through the Chunnel a few times, and I've always breathed a small sigh of relief when the train has emerged into daylight again. If the train suddenly stopped in the middle, and all the lights went off - and stayed off - I'd be bricking it.
Hundreds of people had a very unpleasant and frightening experience. Obviously, the op0erators have got to take steps to make sure it doesn't happen again - learning from mistakes. It's just good that this mistake didn't cost lives.
All in all, though, I think their subsequent actions in respect of their passengers who were stranded in the tunnel were pretty fair.
 






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