I'm trying to help someone replace a broken shower head 'remotely' (I'm not there).
They're stuck trying to attach the new head to the old hose.
My expectation is that they can unscrew and remove what's probably a broken part of the old head from the hose, then just screw the new head on.
However they claim they can't anything to unscrew/budge at all on the hose.
So my question is – which bit/how much should they be trying to remove from the hose? Just A), or B), or all of C)?
They're stuck trying to attach the new head to the old hose.
My expectation is that they can unscrew and remove what's probably a broken part of the old head from the hose, then just screw the new head on.
However they claim they can't anything to unscrew/budge at all on the hose.
So my question is – which bit/how much should they be trying to remove from the hose? Just A), or B), or all of C)?