Dead MacBook

[smudge]

sorry, is this the famous fantastic aftersales service from Apple? a 10 day wait?

Half my fault, it's the earliest they can do that suits me. We're in Miami on Fridays & Mondays & I can onlt get to the Apple Store in a certain time frame.

 

[clippedgull]

I went to an appointment, and they told me my power cable was the problem, which it was. So I handed over 50 big ones for a new cable and voila. Exactly a year after first buying it.

Hold on! Why were you charged. If the item failed within the warranty (assume you had to wait at least a day for your appointment) then it should have been replaced free of charge! Looks like they haven taken you for a mug there!

 

[MissGull]

Hold on! Why were you charged. If the item failed within the warranty (assume you had to wait at least a day for your appointment) then it should have been replaced free of charge! Looks like they haven taken you for a mug there!

I had no proof of purchase.

 

[smudge]

I had no proof of purchase.

I think they can trace your purchase history via your Apple ID, if you have one of course.

 

[matey]

Is this the same problem as yours...

http://forums.appleinsider.com/t/156688/macbook-pro-turned-off-after-plugging-in-iphone-usb-cable

 

[MissGull]

I think they can trace your purchase history via your Apple ID, if you have one of course.

Really? No one offered me that.