T.G
Well-known member
Hi all
just looking for some advice. I crossed over to the North and back recently and duly paid the crossing fare. On return I checked my emails to see that the confirmation email from Dart Crossings showed I'd put the wrong registration number in. I contacted them to sort it and they informed me that I would get a refund for my wrong number but two penalty charges for late payment. Seems ridiculously harsh and wondered if anyone had any tips to appeal this?
just looking for some advice. I crossed over to the North and back recently and duly paid the crossing fare. On return I checked my emails to see that the confirmation email from Dart Crossings showed I'd put the wrong registration number in. I contacted them to sort it and they informed me that I would get a refund for my wrong number but two penalty charges for late payment. Seems ridiculously harsh and wondered if anyone had any tips to appeal this?