we just thought that the crossing had paid for itself now
Ta Butch...in the memory banks now but can honestly say I didn't see it...driving without due care and attention!!!!!
It's been well publicised. There are signs all the way up to Dartford in both directions. There has been at least one thread on NSC about it. You can pay up to midnight after you've been through the (former) toll booths.
When you drove up there, did you not think it the slightest bit strange that nobody took any money off you?
I registered ages ago. You can add any number of cars to your account. And it tops up by £10 when you run out. It works out a lot cheaper than paying by cash as i did before.
And thats it. Took about 10 minutes and now i never have to worry about it. The online system works well by phone/desktop and is well designed.
Its also well sign posted on your way round the M25, and there is a get out clause if you forget. As these things go its certainly not flawed and out to catch you out.
By osmosis?
Never saw the notices...
Ah, yes. That'll be it.
(Bit like the signage for Dartford then?)
If you ring up and say that you didn't realise that you had to pay, then if it is the first time you've done the crossing they are usually fine about you just paying for the crossings that you've done. Thats what happened to us anyway when we forget to pay the first time we crossed when we went on to a family function and then came back the other way round the M25 and completely forgot about it!
I personally can't see what was wrong with chucking some coins in those baskets each time. Seemed to run about as smooth as it does now most times.
Its more to do with the cost of cash handling and better cash flow than traffic management.
With the new system they have no costs associated with collecting the money, counting and transporting the money to banks etc
And also with the new system for each registered user they have at least £10 off each person interest free, as a business model its genius.
Careful with registering an account with them. Yes it's more convenient and cheaper than finding a newsagent with a machine that works or staff that actually know how to use the bloody thing so you can pay before you go. But once you open an online account they will try, try and try again to get you on the auto top up from your bank card every time your account falls below £10. All this despite setting the account to manual top up only and phone calls to make sure they don't take money without asking again.
Minimum £10 in every account must work out at quite a nice bit of interest from them no doubt. But of course, it's all about the "customer convenience" isn't it, how thoughtful of them, quite sweet really................. Is it F***!
I personally can't see what was wrong with chucking some coins in those baskets each time. Seemed to run about as smooth as it does now most times.
You're on your own with not seeing the signs about the charge though...you'd have to be Colonel Blink to miss 'em!