steward 433
Back and better
It could easily have been done today. One steward waiting by the turnstile checking bags (there really was that few family standers today that one person could have done the job) and another assisting but also primed to direct the fan on what to do. It merely takes the turnstile operator to say "sorry, I can't let you into your normal seat. Can you see that steward standing by that steward checking bags on what to do. This spare steward can then direct the home fan to sit in the family stand. Disorientated? The ground ain't that big and there weren't hordes of queues either.
Home fans are probably aware that the family stand is located next to the east stand already and can follow signs. Failing that the spare steward could direct them to the stewards in the family stand who might possibly have found a spare seat for these 2 home fans amongst the 1000 or so spare seats available. It really is not difficult. It's you that seems to think it's such a big deal that you employ so many stewards to deal with these "problems".
Fancy a crack at answering the rest of my questions? It'll give me something to read when I'm having my breakfast tomorrow.
Blown out the water with your first comment.