Thunder Bolt
Silly old bat
They treat their staff badly too. My daughter worked for them, a colleague made a mess, tried to let her take the blame, which she refused to accept.TUI - couple of years ago we booked a last minute, and I mean last minute deal with them as our first holiday after Covid. We wanted a fairly short flight as we were still nervous about flying at the time. Less than 24 hours before we were due to come home we got told our flight was going to gatwick via Birmingham! Turned what should have been a two and half hour’ish flight into over five hours. To avoid paying compensation they moved the flight departure forward.
We still believe they knew this would happen or at least be a possibility before we booked and didn’t tell us, as I said it was very last minute. When we complained they said it was for operational reasons whereas the pilot admitted on board it was because they had two half empty planes and was therefore for financial reasons.
Have never used them again and never will.
She was put on gardening leave, and started proceedings for constructive dismissal. In the end, they settled out of court.
She then got a far better position at Unilever.