Sadly this sounds extremely familiar. You are able to appeal cases like this though and when they are referred, the individual usually wins.
Can see why you wouldn't bother when they've not actually applied a penalty though. Twats.
Yeah, I would have kicked up a lot more of a fuss if I was still in the UK. I just couldn't be arsed with it because I was out of the country, and dealing with incompetent solicitors over the sale of my flat in Brighton at the same time. There's only so many CJTCs I can handle at one time.