[Misc] Christmas & Delivery Companies

[PILTDOWN MAN]

Not sure the Amazon thing is accurate, ordered a couple of bits recently and I think the cut off for next day has been a bit variable / early but no issues with prime delivery items. Although have noticed a lot of things are more expensive than other shops / retailers so my spend there this year is well down

I suppose you're right as I've been a Prime customer for a few years now. Prime if you use it is good value for delivery charges etc. Over lockdown I started using them for bulk buying common use things such as bog roll, washing powder and so on. Price wise they are very competitive.

 

[PILTDOWN MAN]

Amazon deliver most their goods themselves. They rarely use 3rd party couriers.

Deliveries into Amazon are taking up to two weeks, I know one courier company in the South East has 130 trailers full with consignments for Amazon that they can't deliver because they do not have space for them.

I understand that they deliver themselves, however you stated the issue in supply to Amazon is causing issues. If their warehouses are full with incoming supplies they're doing a good job of turning it around to go back out if that's the case. The throughput must be immense.

 

[PILTDOWN MAN]

So another day waiting for my delivery from DHL.
I opted online to collect from depot. So off I go to Paddock Wood. Lovely lady tried to find my parcel. She got a friend involved but to no avail. Undeterred she said that this morning from 7 she would have another go.

Got an email saying sorry unable to deliver today but will be tomorrow. This update somewhat confused me as she stated because I had confirmed that I'd be picking it up no further updates would show up.

A second email arrived saying sorry the driver was unable to gain access to the property to deliver. Complete bollocks.

I phoned customer services and got straight through, wow, the chap told me all of the emails and messages were complete rubbish as the item was last scanned at the depot on Saturday so therefore since then all the messages are fabricated. the reason for the last one was so they can blame the customer for not being in!!

The saga continues......