Charlton tickets not arrived

[FKalinx]

Hi guys

Anyone still waiting for their tickets by post? Getting big worried!

Cheers

 

[Bold Seagull]

Hi guys

Anyone still waiting for their tickets by post? Getting big worried!

Cheers

Nope, got mine Tuesday, had only ordered them on Saturday!

 

[pastafarian]

Hi guys

Anyone still waiting for their tickets by post? Getting big worried!

Cheers

yep,still waiting

ordered them all ages ago.

today is going to be a complete pain if they dont come in the post later

 

[Gazwag]

Normally I would say give the ticket office a ring and they will arrange collection from Charlton's ticket office, however, with Arsenal tickets whiners its guaranteed the worst day to ring the ticket office

 

[Iamapen15]

Haven't had mine either... Apparently a batch were sent out on Wednesday...
I called this morning (0844 327 1901) and they are getting duplicates for me to pick up at the ground.
Held in a queue for about 3 minutes.

 

[footychick]

I got mine (in Cambridgeshire) under two days after I ordered it (it was at around midnight when I ordered)
I was amazed at how quickly it arrived.

 

[Munkfish]

Haven't had mine either... Apparently a batch were sent out on Wednesday...
I called this morning (0844 327 1901) and they are getting duplicates for me to pick up at the ground.
Held in a queue for about 3 minutes.

Haven't got mine either, is this at the AMEX or Charlton, Id imagine Charlton can re-print away tickets if needed?

 

[Iamapen15]

Haven't got mine either, is this at the AMEX or Charlton, Id imagine Charlton can re-print away tickets if needed?

Brighton ticket office will get Charlton to re-print and leave for pick up at the Valley. But you need to call Brighton Ticket office (0844 327 1901) for them to arrange the reprint.

 

[Turkey]

Mine haven't arrived yet either, frustrating.

 

[CAPTAIN GREALISH]

just got mine

 

[FKalinx]

Thanks chaps - it's for tomorrow! I will try ringing over lunch period. Hopefully they will have reprints at Valley.

 

[Lady Whistledown]

Mine arrived in the post this morning, finally. Which is nice.

 

[AnotherArch]

Ordered and received mine ages ago. Then ordered more last Tuesday and they arrived Thursday (yesterday) here in the far north. LI-FO is still happening.

 

[jimbob5]

why should you have to ring up when they don't turn up, in this day and age?! state of the art prices with 1970s service!

 

[Superphil]

why should you have to ring up when they don't turn up, in this day and age?! state of the art prices with 1970s service!

That's the Post Office for you, I sent a small parcel to France just before Christmas, checked on Trace & Trace, and this is the message I got:

Status: It's on its way

Your item, posted on 22/12/14 with reference RN058877499GB has arrived in TORONTO CANADA and is being processed for delivery.

Last update: 09 January 2015, 01:50pm

And nothing about the French address looked anything like Canada or Toronto.

 

[FKalinx]

Wowzers - in queue position 40. And I've 10 mins left in my lunch break :s.

 

[Munkfish]

why should you have to ring up when they don't turn up, in this day and age?! state of the art prices with 1970s service!

If you have a registered E-mail address with the club, surely this would be more efficient for the club and fans if this was done Via an E-mail request. A simple request form could easily be created asking for name registered home address and fan number.

Finally got through, but a complete pain even though this wasn't my fault. However I do understand these are exeptional circumstances.

 

[FKalinx]

Hi guys, after 3 calls (15 min each) and 2 emails, still no answers. The phoneline keeps dropping when you get to 2nd in line. If you get through and you've processed your order, could you ask them to reprint my ticket too (fan number 70006013) so I can pick it up at the Valley. Much appreciated.

 

[FKalinx]

All good now guys. GOSBTS.

 

[jimbob5]

All good now guys. GOSBTS.

you like a high phone bill then