Catering disasters tonight

[Easy 10]

Oh I could've guessed that - he often gives thumbs down to random posts and it's very annoying when it appears in notifications. I guess it's an attention thing. I think I reported to a mod before when he gave me about 20 just cos I did it to one of his posts after he'd done it to a load of mine. Bless him.

Yup, got mine now,
Good job I couldn't give a toss about thumbs one way or the other. I'd bin them completely if I was in power.

 

[KingKev]

I am 47 and would say that at least half of all the bad pints I've been served in my 30-odd years of drinking have been served at the Amex since it opened in 2011.

F@ck. that makes me nearly 50! Thanks for reminding me mate ��

 

[Husty]

Oh look, someone has removed my ability to thumbs down, what hilarious banter!

 

[Wrong-Direction]

Oh look, someone has removed my ability to thumbs down, what hilarious banter!

 

[Sheebo]

Oh look, someone has removed my ability to thumbs down, what hilarious banter!

Haha brilliant - can't believe it took them so long & you're the only one who's been SANCTIONED

 

[8ace]

Oh look, someone has removed my ability to thumbs down, what hilarious banter!

Same for everyone.

 

[Pretty pink fairy]

Its the 'moaners' on here who DO bother. You don't.

And there aren't any fans waiting for seats - there were 10,000 empty ones last night.

but you know Revs goint a point
regards
DR

 

[empire]

And still idiots continue to moan,its not rocket science,eat before you get to the ground ffs

 

[Pavilionaire]

And still idiots continue to moan,its not rocket science,eat before you get to the ground ffs

Every professional sports stadium in the world is going to offer some form of catering. People get hungry, that's what happens.

 

[Wrong-Direction]

And still idiots continue to moan,its not rocket science,eat before you get to the ground ffs

Yeah p!ss off with your moaning at us moaners!

 

[BN9 BHA]

And still idiots continue to moan,its not rocket science,eat before you get to the ground ffs

I made the mistake of thinking I could get some hot food at the AMEX at an evening match a few seasons back, I had finished work late and rushed home got changed and straight down to the railway station.

All the kiosks had run out of food 15 minutes before kick off that evening, I had 2 bags of crisps for dinner.

I think people that come straight from work to the match don't have time to go elsewhere.

 

[AlastairWatts]

I say this time and time again. But imagine if you ran a business where people were BEGGING to put their money in your tills. The only barriers between you and a mountain of profit are to have adequate amounts of stock and serve people faster. Imagine that.

I wonder how much better the catering would be if the club took it in house?

None of this demands rocket science. It's always seemed to me (and I sit in the ESL) that the staff appear to have had the barest minimum of training, are unable to accept the fact that people want to be served quickly at half time and in general terms are merely there to pick up the cash.They find it hard to smile and I always have the clear impression that they aren't enjoying things...

I run a busy pub: It isn't difficult to plan stock control based on previous sales and the size of the crowd. All kegs of beer and lager are dated and stock can and should be rotated to ensure that it is available. Until you tap a keg that date is good to hold - and they are usually three of four weeks minimum away. Two things are going wrong: no-one is estimating sales based on each dispense point and there seems to be no effort to add stock if there's a sudden rush on one product - e.g Harveys. If sales are busy on one product surely to goodness someone could spot this and rush up another keg? Secondly, I suspect that stock is kept deliberately low (the recent break probably didn't help) which, of course, minimises the money tied up in it.

As to the complaints about quality, flat beer etc, I suspect that no-one bothers to actually clean the beer lines from the kegs to the dispense points each week. Any decent pub (mine included) does this on a weekly basis and if that line isn't going to be used for a while it's usually left filled with fresh cold water until required. Beer line cleaning really does improve taste and quality...

 

[SIMMO SAYS]

I suspect that no-one bothers to actually clean the beer lines from the kegs to the dispense points each week. Any decent pub (mine included) does this on a weekly basis and if that line isn't going to be used for a while it's usually left filled with fresh cold water until required. Beer line cleaning really does improve taste and quality...

I have given up getting a Guinness early doors in Dicks after the Hull game.
Fella drew off three pints of water before a chemical tasting pint arrived--should have sent it back really but the queue was building up.
Managed a second pint later but still tasted crap.

 

[happypig]

Q. Cheese & Onion pasty please?
A. We don't have any!

You've dodged a bullet there, my friend, the Cheese and onion pasties are made of the same stuff they make tanks out of.

 

[AlastairWatts]

I have given up getting a Guinness early doors in Dicks after the Hull game.
Fella drew off three pints of water before a chemical tasting pint arrived--should have sent it back really but the queue was building up.
Managed a second pint later but still tasted crap.

Somebody hadn't rinsed the line properly, then no-one bothered to pull the Guinness through before opening...

 

[beorhthelm]

And still idiots continue to moan,its not rocket science,eat before you get to the ground ffs

if a place offers a service its reasonable to expect that the service will be avilable. hey, just to stop the moans, why dont we ask the club to close all the catering and refreashments facilities, that'll solve the problem.

or we could make it known that the service isnt acceptable.

 

[Return of the Rev]

Never had a pint at the amex yet so can't comment bought tea a few times steer clear of the rest on offer

 

[Wrong-Direction]

Never had a pint at the amex yet so can't comment bought tea a few times steer clear of the rest on offer

So you're one of the arsewipes that holds up the queue for the rest of us!

 

[Wardy's twin]

I wonder if the beer shortage was more to do with the upcoming Rugby game and trying to ensure those fans go home pleased and making favourable comments to the Rugby hierarchy who will be checking on the Amex's suitability for future games..... yes a conspiracy theory wins out because the truth, the caterer's could not organise a p**s up, is too difficult to accept.....

 

[Easy 10]

And still idiots continue to moan,its not rocket science,eat before you get to the ground ffs

If I had a couple of hours to go home first or mince around town perusing menus before making my way to the Amex then sure, I probably would. Maybe YOU'VE got time to yawn, stretch and start sauntering your way along to the Amex some time after Hollyoaks after a hard days slog in front of Jeremy Kyle and Come Dine With Me, but that's not the case for everyone.

When I can't get away from work much before before 6, I have to drive home first, dump the car off, and play sardines on a couple of trains for 45 minutes to get to the ground for around 7.30. That doesn't leave much time to rustle up a ham pasta bake at home first, or even grab a saturated slab of congealed dogburger somewhere down Queens Road. So no, its not ideal to have to throw yourself upon the mercy of the Amex for something hot to eat at 7.45 or 8.30 on a Tuesday night, but sometimes, thems the breaks. And there are plenty of fans (or idiots, as you call them) who are racing the clock on every midweek game who have a far tighter schedule than me.

I don't think its overly unreasonable for idiots, as you call them, to expect to be able to buy something at the stadium that is (a) actually in stock as advertised and (b) properly heated upon purchase. But sadly, 4 years on, its still beyond BHAFC to be relied upon to provide either of these very basic requirements to their paying public.

You call it idiotic to expect that. I'd call it customer service. But maybe I'm just old fashioned.