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[Albion] Can't By Villa Tickets As My Surname Should Only Contain Letters!



Tom Hark Preston Park

Will Post For Cash
Jul 6, 2003
72,292
Get to the payment bit, then "Update Profile" appears. It say that my surname must only contain letters. My profile has been set up by the Club. Can't get past this page to pay for tickets.
Am I thick or is anyone else having a similar problem?

Always wondered why you were called Jack 5traw
 




Gwylan

Well-known member
Jul 5, 2003
31,823
Uffern
My profile has been set up by the Club. Can't get past this page to pay for tickets.

Twenty odd years ago, I had a mobile phone contract with Vodafone. After a few years, they asked punters to manage their own account via the web. When I put in my DOB, it told me it was invalid. When I contacted Vodafone, they told me they couldn't do anything until I put in the date they had on their system ... but, for security reasons, couldn't tell me what it was.

I had to close my account and move elsewhere as it was a totally crazy system
 


studio150

Well-known member
Jul 30, 2011
30,220
On the Border
With this thread and others, it does make you wonder how much user testing the club undertook during the summer before migrating to this new system.
 


Jack Straw

I look nothing like him!
Jul 7, 2003
7,105
Brighton. NOT KEMPTOWN!
I was being facetious! I meant the Number 6 as in the TV series ‘The Prisoner’ starring Patrick McGoohan. :laugh:

Still, all’s well that ends well, eh? :cheers:

It must have been my lucky day. 6 is the option to choose on the customer services number!
 














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